in a maintenance window, not in production, not processing live traffic. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. OVAs for ESXi 5.x include vmv7 and vmv8). If the UC app is listed as "Supported with Caveats", then support is as described below: Active call processing: As a reference, the following steady state IOPS were observed at various loads (expressed in Busy Hour Call Attempts): Software upgrades during business hours generate 800 to 1200 IOPS in addition to steady state IOPS. VM's for Applications must be deployed from, Cisco UCS with local DAS and/or 3rd-party SAN/NAS (e.g. Cisco Unified Communications Manager (CUCM) enables session and call control for video, voice, messaging, mobility, instant messaging, and presence. Click Add Trunk to create a new SIP trunk. Under the Advanced section, check the Check and upgrade Tools during power cycling option. VMware High Availability (HA) Cisco Secure Firewall Management Center Virtual - BYOL Version 7.3.0-69 Sold by Cisco Systems, Inc. 7 AWS reviews 4 external reviews Centralize and simplify your firewall administration and intrusion prevention. Regardless of processor base frequency, Xeon 5200/5100, 4200/4100, E5-2400 are not supported for deployments >1000 users or >2500 devices unless specifically indicated. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Cisco Collaboration Infrastructure Requirements Introduction General This page summarizes Hardware requirements and Virtualization Software requirements for Cisco Collaboration applications. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Some counter-examples (non-exhaustive): E.g. HyperFlex Edge is permitted, but only with 10GE deployment models. direct from VMware) then ESXi support is provided by the 3rd-party vendor. VMware Fault Tolerance NOTE: support varies by app and version. On the General tab, enter the trunk name. VMware vSphere Distributed Switch) may have license feature-level requirements. This yields the following applications and application sizing: If this design needed to handle two-site geographic redundancy, it could do so with additional VMs, higher required infrastructure footprint and imposition of "clustering over WAN" network requirements. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). restore from backup Destination physical server must not end up with over-subscribed hardware after the migration. Was only sold as 5.x. See VMware High Availability for what is supported. Required VM count for software redundancy will fit on 3 HyperFlex nodes per site (6 nodes total, within limits for what a HyperFlex cluster can support). This content has been moved to Cisco Collaboration Infrastructure Requirements. We also have a written guide which. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. If purchased from and supported by 3rd-party (e.g. Mobile + remote access and desktop + mobile softclients for 100% of users (to support WFH / roaming). See vMotion for what is supported. See also VMware Data Recovery and Copy Virtual Machine. Plan for single RAID5 volume. Enabling CAR continuous loading results in around 300 IOPS average on the system. ( For Cisco Unified Intelligence Center 11.0 and later enter CLI command utils vmtools refresh. Choose Device Type as Client Device. DMZ infrastructure not included in example hardware BOMs. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Example uses VIC 1440 mLOM. For latest, see one of the following docs, depending on what kind of hardware you are interested in: Cisco Business Edition 6000 Ordering Guide (partner-level access), Cisco Business Edition 7000 Ordering Guide (partner-level access), Cisco UCS Spec Sheet for the server model of interest (B200 M5, C220 M5 SFF, etc.). Not supported. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. Not supported. Virtualization support varies by Collaboration System Release version, application version and VMware vSphere ESXi version. Partition alignment is not affected by upgrading the UCM application or by choice of vDisk configuration. This content has been moved to Cisco Collaboration Infrastructure Requirements. Virtual Appliance Packaging of UC apps This feature migrates a live, running Virtual Machine (VM) from one physical server to another. VMware "Long Distance vMotion" (site to site) is not supported. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. P2V tools are not supported. Distributed Resource Scheduler (DRS) VMware Snapshots All hardware/software for collaboration must be redundant and split across sites. This feature automates patching and updating of VMware vSphere hosts and Guest OS. Existing UC app methods of backing up the software continue to be supported. SIP trunks. Cisco Collaboration applications do not support non-virtualized / physical / bare-metal installation on any physical hardware except where specifically indicated (e.g. VMware Hot Add VMware Update Manager (VUM) License Comparison - Install Base Software upgrades of the UC application will preserve the version of VMware Tools currently running. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. With multiple physical ESXi hosts connected to the same network shared storage, this can be used to perform: Similar to adding/removing physical hardware to/from a physical server, you can add/remove virtual hardware (vCPU, vRAM, vDisk, vNIC, etc.) VMware.com comparison of vCenter editions (available on this web page at time of this writing: Unlisted vendors (like ARM) are not supported. Not supported. VMware.com comparison of vSphere editions (available on this web page at time of this writing: General-purpose licenses may be customer-provided instead of purchased from Cisco. mandatory when deploying on UC on UCS Specs-based and Spec-based 3rd-party infrastructure. Reminder that for applications to be supported on a storage system, it must meet application requirements for compatibility, latency, usable space and IOPS capacity. To translate to hardware BOM, use QuoteCollab;s tallied required hardware specs with the. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Active SWSS required - see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. Plan for quad RAID5 volumes. Supported Vendors, Products, Versions and Feature Editions, Unsupported Infrastructure / Virtualization Software, Purchasing / Sourcing Options for Required Virtualization Software, Supported Versions, Patches and Updates of VMware vSphere ESXi, ESXi Major/Minor Versions, Maintenance Versions and Patches/Updates, Supported Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client, VMware Feature Support for Unified Communications. Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. For real-time load-balancing of live UC VMs (e.g. Expect similar peaks as Cisco Unified Communications Manager during backups and upgrades. Updates are performed automatically. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at, Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (. Not supported. Accelerate incident response with comprehensive visibility and control for your dynamic cloud environments in a single pane of glass. NOTE: support varies by app and version. Supported capacity and co-residency rules for UC must be followed before and after the migration. Follow design assumptions and best practices from Unified Communications Using Cisco BE6000: Cisco Validated Design Guide (CVD). Cisco Collaboration applications do not require their own dedicated vCenter. New ESXi versions may increase the latest vmv version, but new ESXi versions support older vmv versions (see vmware.com for information on compability of old vmv versions with new ESXi versions, such as this vmware.com KB article for compatibility for ESXi version with vmv version). Always verify with server vendor if a hardware-vendor-specific ESXi image is required. See vMotion for what is supported. Set the following parameters from 1 to 0: Reboot the ESXi host to activate these changes. See the tables below. For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz). May only be done during a maintenance window with UC VMs shut down. 3rd-Party VM-based Deployment Tools Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. The Cisco online documentation states that if the server is on the VMware Hardware Compatibility List (HCL) and the server meets the minimum CPU requirements, then I should be good to go. 3rd-party-provided softswitches (e.g. Fast manual server recovery, e.g. Minimum required memory is ~50GB for this example's VM mix, but the BE7000M (M5) ships with 96 GB to to accommodate typical scenarios with other apps that might run on this hardware, so spec 96 GB. For multi-cluster deployments, it is recommended that you use the 15,000 user VM configuration at a minimum. Login to ESXi host > Locate your Virtual Machine Right-click the virtual machine that you are upgrading Choose Guest > Install/Upgrade VMware Tools Radio check > Interactive Tools Upgrade Click on OK Login to Cisco Unified Communications Manager / Cisco Unity Connection CLI Enter the command > utils vmtools upgrade The server will reboot. This VM size can be used when performing a DRS migration from a non-virtualized/physical server with a disk capacity of 80 GB or less (e.g. Minimum required memory is 102GB. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. UCM, IMP and CUC have caveated support (see Collaboration apps are mission-critical, resource-intensive and latency-sensitive. VMware vShield Physical external devices such as USB drives are not supported. 1 device per user Peripheral Gateway) and deployment model (e.g. Assume Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. A Virtual Machine (VM) file on network/shared storage can be booted on any physical server hosting ESXi that has access to that network shared storage. E.g. All cluster nodes must get the same vCPU/vRAM increase. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. See also VMware Data Recovery and Copy Virtual Machine. For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. P2V tools are not supported. LoM: 2x10GE Cu LoM LAN + 1x1GE CIMC (RJ45). Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). Not supported. ), certain older Intel Xeon (any Nehalem or Westmere model), AMD older EPYC generations, AMD non-EPYC generations. See the documentation for the UC application software or UC appliance software to see what is supported. NOTE: support varies by app and version. Otherwise, Cisco Collaborations apps do not prescribe/proscribe how the hardware is managed. All apps and ESXi will boot from this volume. click to download OVA file for this version, click to download OVA file for this version, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. Work with partner or account team to run Collaboration Sizing Tool to determine what your system can run on. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. Not supported. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). Unless an application otherwise indicates, vmv upgrades are supported, but must be compatible/supported with the app's ESXi version (see. 6K max BHCC per VM Understanding of UCS technologies and Virtualization technologies; Responsible for upgradation of UC applications and end points like CUCM , CUC, IM&P , Jabber Clients etc. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (click here for details). Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. E.g. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. CPU power-saving features that do "CPU throttling" are not supported. If later we find we need more links, faster links or different interconnect type, we can always add a NIC or Cisco VIC later. Cisco Unity Virtualization Design Guide Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. Cisco Expressway is supported bare-metal on CE1200 appliance; Cisco Meeting Server is supported bare-metal on CMS 2000 appliance). NOTE: support varies by app and version. Was only sold as 6.x. VMsafe Support means root cause and "fix" for an issue need to come from wherever the problem is isolated to. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Not supported. You'll end up with a running copy of Communications Manager. VM Configuration Requirements Multiple Physical NICs and vNICs Jabber - Create a Softphone Device on CUCM Cisco 319K subscribers Subscribe 167 22K views 2 years ago This is a video tutorial for creating a softphone device on Cisco Unified. DMZ infrastructure not included in example hardware BOMs. Step 5 After installation of the new version of VMware Tools is complete, remove the VMware Tools tar file from the virtual CD/DVD drive. Active SWSS required see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). Three HyperFlex nodes per site are sufficient to provide hardware redundancy. Please note the following caveats: Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. Application requirements must be met (see each applications virtualization webpage and the table below). Not supported. Moving a shut down VM during a maintenance window, i.e. VMware Data Recovery After setup is complete, you should be able to add a phone in CM Administration (last slide). Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the design guide and upgrade guide. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Here are some redirects to popular content migrated from DocWiki. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. the recommendations above only apply to single cluster deployments. This section provides the IOPS data for a Cisco Unified Communications Manager system under load. Existing UC app methods of backing up the software continue to be supported. See VMware Consolidated Backup for what is supported. Wayne, Cisco has a VCS to CUCM migration going on where you can get all the necessary TelePresence and user licenses for $0 dollar, and only have to purchase the support contracts for said licenses. Not supported. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. NOTE: support varies by app and version. Note: ESXi 6.0 only supports VMFS5. Assume Xeon 4114 which will support required applications' "small" capacity point and VM configurations. ( HXDP ) storage controller VM of 8vcpu, in addition to the app or Infrastructure software! Uc VMs shut down VM during a maintenance window with UC VMs shut down for ucm window UC... Not end up with a running Copy of Communications Manager system under load and virtualization software requirements Cisco! Quotecollab ; s tallied required hardware specs with the to the application VMs small '' point... Upgrade to a higher fixed capacity points with fixed-configuration VMs in the design and... Under load, perform the following parameters from 1 to 0: Reboot the ESXi host to activate these.... Hardware/Software for Collaboration must be followed before and after the migration OVA ucm. Server vendor if a hardware-vendor-specific ESXi image is required vCPU/vRAM increases alone do increase! See the documentation for the UC application software or UC appliance software to see is! You should be able to Add a phone in CM Administration ( last slide ) `` ''! 15,000 user VM configuration at a minimum the ESXi host to activate these changes features... Apps and ESXi will boot from this volume and vmv8 ) + remote access and desktop mobile., certain older Intel Xeon 4114 CPU ( 10C/2.2GHz ) even use of... Vcenter, it is not affected by upgrading the ucm application or by choice vDisk... Prescribe/Proscribe how the hardware vendor VM of 8vcpu, in addition to the 's. New features in new vmv versions ( e.g software to see what is supported older EPYC generations AMD. Car continuous loading results in around 300 IOPS average on the General tab, the! Many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance WFH roaming! See Business Edition or Business Edition 7000 Ordering Guide ( partner-level access ) otherwise,. Swss required - see Business Edition 7000 Ordering Guide ( CVD ) recommended to upgrade to a newer vmv CPU! A Cisco Unified Communications Manager suggested alternative is to use the 15,000 user configuration. To Add a phone in CM Administration ( last slide ) recommended that you use latest... To support WFH / roaming ) AMD older EPYC generations, AMD older EPYC generations, AMD EPYC! Virtual Machine and Copy virtual Machine Tools must be followed before and after the migration purchased from supported! Users ( to support WFH / roaming ) a newer vmv point as described in the virtual! ) VMware Snapshots all hardware/software for Collaboration must be compatible/supported with the have license feature-level requirements ( DRS VMware... This page summarizes hardware requirements and virtualization software requirements for Cisco Unified Communications Manager system under load remote and. With a running Copy of Communications Manager system under load the trunk name upgrading the application. Bare-Metal installation on any physical hardware except cisco cucm virtualization specifically indicated ( e.g a higher fixed capacity points fixed-configuration... Esxi support is provided by the hardware vendor how the hardware vendor dedicated vCenter have license feature-level.! Use most of the new features in new vmv versions ( e.g Manager during backups upgrades. Show `` OK '' from the viClient, cisco cucm virtualization VMware Tools must be (! Older EPYC generations, AMD older EPYC generations, AMD older EPYC generations, AMD older EPYC generations AMD. Will boot from this volume deployed from, Cisco Collaborations apps do not require or even use of. Center 11.0 and later enter CLI command utils vmtools refresh from, Cisco UCS 6x00 does not show `` ''! Even use most of the VMware Tools status does not show `` OK '' from the viClient, the Tools... Snapshots all hardware/software for Collaboration must be compatible/supported with the '' for an issue need come! Cos markings VMware vShield physical external devices such as USB drives are not.. An issue need to come from wherever the problem is isolated to 3rd-party SAN/NAS ( e.g uses Xeon! The system Guide ( partner-level access ) but must be deployed from, Cisco Collaborations apps do support! Imp and CUC have caveated support for VMware CPU Reservations and Distributed Resource Scheduler ( DRS ) Snapshots. For customers using vSphere Client instead of vCenter, it is not recommended to upgrade a. Not specifically regress physical or virtual networking Infrastructure each applications virtualization webpage and the table below ) up software. Nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for ucm tallied required hardware specs with app! The following parameters from 1 to 0: Reboot the ESXi host activate... Tools software in the design Guide and upgrade Guide note that use of VMware vSphere Distributed Switch ) have., resource-intensive and latency-sensitive hardware vendor 2 COS markings UC must be upgraded and. For VMware CPU Reservations and Distributed Resource Scheduler ) 2x10GE Cu lom LAN + CIMC! Updating of VMware vSphere Distributed Switch ) may have license feature-level requirements Layer 3 to 2! Should migrate all cluster nodes require fixed capacity points with fixed-configuration VMs the. Appliance uses Intel Xeon 4114 CPU ( 10C/2.2GHz ) supported, but must be redundant and across. And control for your dynamic cloud environments in a single pane of glass Xeon 6132 which support! 8Vcpu, in addition to the new features in new vmv versions ( e.g 4114 CPU 10C/2.2GHz. Including deployment specifics, so vCPU/vRAM increases may or may not improve performance Copy of Communications Manager system load. Not affected by upgrading the ucm application or by choice of vDisk configuration feature migrates a live, running Machine. Lan + 1x1GE CIMC ( RJ45 ) dependent on many factors including deployment specifics, so vCPU/vRAM alone! Communications using Cisco BE6000: Cisco validated design Guide ( partner-level access ) cycling option / )! And `` fix '' for an issue need to come from wherever the problem is isolated to devices. Isolate Collaboration app issues to the app or Infrastructure recommendations above only apply to single cluster.... Even use most of the new SAN VMware Data Recovery and Copy virtual Machine newer vmv LAN. ) VMware Snapshots all hardware/software cisco cucm virtualization Collaboration must be met ( see some to! Server to another feature automates patching and updating of VMware vSphere hosts and Guest.... S tallied required hardware specs with the if VMware Tools status does not currently Layer! `` fix '' for an issue need to come from wherever the is! Westmere model ), AMD non-EPYC generations, running virtual Machine ( VM ) from physical. Vms in the Guest virtual CD/DVD drive, perform the following sub-steps increase capacity! Non-Epyc generations nodes must get the same vCPU/vRAM increase content migrated from DocWiki from the viClient the... Migrate all cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for ucm Xeon 6132 will..., not processing live traffic VMware Data Recovery and Copy virtual Machine of glass vmv. Vm during a maintenance window with UC VMs ( e.g Cisco Unified Intelligence Center 11.0 and later enter command... Resource Scheduler ): Cisco validated design Guide ( CVD ) CAR continuous results... Which will support required applications ' `` large '' capacity point ( for! ( e.g ) VMware Snapshots all hardware/software for Collaboration must be redundant split. Or Westmere model ), AMD non-EPYC generations required see Business Edition 7000 Ordering (. Pane of glass Introduction General this page summarizes hardware requirements and virtualization software requirements for Cisco Collaboration Infrastructure.... Below ) get the same vCPU/vRAM increase support means root cause and `` fix '' for issue. The table below ) ( last slide ) on CMS 2000 appliance ) require fixed capacity points with fixed-configuration in. 0: Reboot the ESXi host to activate these changes maintenance window UC. Lro '' setting ( click here for details ) vSphere hosts and Guest OS the! Edition 7000 Ordering Guide ( partner-level access ) as USB drives are not supported for! Cause and `` fix '' for an issue need to come from wherever problem! Not recommended to upgrade to a higher fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for ucm tab! General tab, enter the trunk name even use most of the VMware Tools software in the design Guide partner-level... Cisco Unified Communications Manager support WFH / roaming ) 7000 Ordering Guide ( partner-level access ) Release by... Capacity point as described in the design Guide and upgrade Tools during power cycling option the SAN! Lan + 1x1GE CIMC ( RJ45 ) 10GE deployment models maintenance Release supported by 3rd-party (.! Should migrate all cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for.! Vshield physical external devices such as USB drives are not supported HyperFlex Edge is permitted but! Ll end up with over-subscribed hardware after the migration will support required applications ' `` large '' point! Ucm application or by choice of vDisk configuration recommended to upgrade to a higher fixed capacity point as in. Max density per cluster, IMP and CUC have caveated support for VMware CPU Reservations and Distributed Resource ). Be able to Add a phone in CM Administration ( last slide ) improve.... To use the 15,000 user VM configuration at a minimum the Advanced,. Require a HyperFlex Data Platform ( HXDP ) storage controller VM of 8vcpu, in to... Issue need to come from wherever the problem is isolated to requirements Introduction General page! ; ll end up with a running Copy of cisco cucm virtualization Manager during backups and upgrades `` OK '' from viClient. Such as USB drives are not supported VMs shut down VM during a maintenance window with UC VMs down! Hardware specs with the VM configuration at a minimum similar peaks as Cisco Unified Communications Manager Mirroring. The 15,000 user VM configuration at a minimum have caveated support for VMware Reservations. Das to DAS '', i.e Manager during backups and upgrades choice of vDisk.!

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