In addition the plane was disgusting, the bathrooms were filthy from the very beginning, the food choices atrocious, not even seltzer and butter and cheese for the bread. Aviation Safety Network: Aviation Safety Network: Database containing descriptions of over 11000 airliner write-offs, hijackings and military aircraft accidents. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Copyright 2022 Consumers Unified LLC. People with disabilities and people with reduced mobility. We ended up having to take a bus from Boston back to NY and just missed our week in Spain because of the disgusting staff who laughed and actually danced in front of us while I sobbed asking why we werent able to get on our flight. It wasn't until the fourth day that an independent delivery company reached out to me and told me that they had my suitcase and that I had to get to the airport to pick it up physically! Then when we left Marrakesh the attendant at the check in counter forced me to check in my carry on. Unless you're flying with a tiny backpack, you will most likely have to pay an expensive extra fee. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Several people tried to contact the company by email. reimbursement of your ticket within seven days; re-routing to your final destination under similar conditions; and if necessary, care (phone call, refreshments, food, accommodation, transportation to the accommodation). You can find out more and change our default settings with Cookies Settings. After American Airlines and Expedia said it was absolutely not a problem and that she was in the itinerary. Sign up for updates with the Skytrax Newsletter. Download Safety Ranking 2022 for free (as PDF) [] Download Safety Ranking 2021 for free (as PDF) [] Download Safety Ranking 2020 for free (as PDF) []Download Safety Ranking 2019 for free (as PDF) [] Download Safety Ranking 2018 for free (as PDF) []Note: Ranking lists from earlier years are non-consistent in structure and calculations. AirlineRatings.com has named Air New Zealand as the safest airline in the world for 2022. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. The BA rep told me that he could see that a seat was 'temporarily' being held for me with a reservation code but that the ticket had not been confirmed and technically had not been issued. Still, they only kept receiving an automatic reply which did not provide any helpful information. Thank you so much Iberia for your pathetic attitude to the customers that keep you in the air. As far as Iberia is concerned, their customers have had no response. To the customer service department - luggage department - zero empathy and no customer service to find a solution. The Iberia staff should all be fired immediately. Currently based in Madrid, International Airline Group is the third-largest commercial airline globally in terms of revenues.. Qantas, the popular Australian airline that has operated for over 100 years, was ranked this year's safest airline and has consistently received high ratings for its safety. Have a look at the recent safety record of Iberia. These are the world's safest airlines, according to AirlineRatings.com. Opinions expressed by Forbes Contributors are their own. Delta Airlines ranked third and was the only U.S. carrier on the top 10 list. My husband and five month old had a layover at Boston LoganWe arrived at our gate an hour early and they refused to allow us on the plane, because they said we needed a ticket number for our infant who had a boarding pass and had just flown with us from NY. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. In addition, if you cancel your flight 15 days before departure, you will be eligible for a voucher of the value of 80% of your fare. Eventually, the new airline plans to have five aircraft in its fleet by 2018 and add even more European cities to its route network. AeroInside is a service provided by Tiny Ventures LLC/GmbH, Zurich, Switzerland, Check now if you're eligible for compensation, Iberia A321 near Munich on Feb 2nd 2023, hot brakes indication enroute, Iberia A20N at Dusseldorf on Oct 24th 2022, hard landing, Iberia A332 near Montevideo on Dec 1st 2022, cabin pressurization problems, Iberia A333 over Atlantic on Nov 19th 2022, engine shut down in flight, Iberia A359 at Buenos Aires on Jul 7th 2022, bird strike, Iberia A359 at Madrid on Oct 27th 2021, bird strike, Iberia A321 at Tenerife on Oct 23rd 2021, rejected takeoff due to go around, Iberia A320 near Porto on Oct 2nd 2021, gear problem on departure, Iberia A320 at Madrid on Jul 3rd 2018, fumes and smoke in cockpit, Iberia A320 at Barcelona on Aug 12th 2020, turbulence injures a flight attendant, Iberia A346 near Guayaquil on Mar 18th 2020, mayor orders runway incursion to prevent landing, Iberia A20N at Madrid and Milan on Dec 25th 2019, bird strike, Iberia A20N at Athens on Jun 11th 2019, engine fire indication, Iberia A346 over Atlantic on May 21st 2019, flaps problem, Iberia A346 over Atlantic on May 17th 2019, technical fault, Iberia A333 at Johannesburg on Apr 24th 2019, could not fully retract landing gear, Iberia A346 near Bogota on Jan 17th 2019, engine shut down in flight, Iberia A346 at Buenos Aires on Dec 1st 2018, burst tyre on landing, Iberia A320 at Madrid on Nov 1st 2018, bird strike, Iberia A359 over Atlantic on Oct 6th 2018, technical problem, Iberia A359 near Halifax on Sep 11th 2018, engine shut down in flight, Iberia A346 at Quito on Aug 11th 2018, balked landing and tyre damage, Iberia A319 at Barcelona on Aug 17th 2018, rejected takeoff due to bird strike, Iberia A346 at Mexico City on Jul 18th 2018, could not retract landing gear, Iberia A346 at Mexico City on Feb 28th 2018, rejected takeoff due to engine indication, Iberia A332 over Russia on Feb 9th 2018, suspected fuel leak, Iberia A332 near Salt Lake City on Jul 28th 2017, engine shut down in flight, Iberia A320 at Dublin on Aug 12th 2016, smoke in cockpit, Iberia A320 at Prague on Jul 31th 2016, rejected takeoff on ATC instruction, Iberia A320 at Paris on May 27th 2016, rejected takeoff due to slow engine acceleration, Iberia A332 near Fortaleza on Apr 16th 2016, smoke in cabin, Iberia A319 at Madrid on Sep 22nd 2013, cleared to land and landed with runway occupied, Iberia A343 near Nouakchott on Dec 16th 2015, engine shut down in flight, Iberia A343 at Madrid on Dec 8th 2015, cracked windshield, Iberia A343 at Montevideo on Aug 18th 2015, bird strike, Iberia A333 at Sao Paulo on Apr 23rd 2015, bird strike, Iberia A333 near Porto on Jul 7th 2014, failed engine oil indicator, Iberia A346 over Atlantic on Nov 23rd 2013, unreliable airspeed, Iberia MD88 at Vienna on Jul 31st 2008, burst tyre, engine failure, gear unsafe indication, Iberia A319 at Geneva on Oct 8th 2013, rejected takeoff, Iberia A321 and Jet2 B752 at Tenerife on Nov 12th 2011, loss of separation on runway, Iberia A321 at Madrid on May 27th 2013, navigation system failure, Iberia A321 at London on Dec 4th 2012, engine malfunction, Iberia A343 at Madrid on Oct 1st 2012, bird strike, Iberia A321 near Las Palmas on Sep 28th 2012, hydraulic failure, Iberia A319 near Barcelona on Sep 20th 2012, loss of cabin pressure, Iberia A343 near Montevideo on Aug 30th 2012, electrical problem, Iberia A321 at Madrid on Jun 3rd 2012, bird strike, Iberia A321 near Paris on May 30th 2012, navigation and communication problems, Iberia A343 near Madrid on May 18th 2012, hydraulic failure, Iberia A343 at Madrid on May 13th 2012, bird strike. Explaining the Star Rating Levels A-Z Index of Airline Ratings Iberia Iberia Rating Summary Of course, others are most anxious about plane crashes and overall airline safety. World's Safest Airlines: Ranked by AirlineRatings.com, Worlds Safest Low-Cost Airlines: Rated by AirlineRatings.com. In addition, the air carrier must also offer volunteers the choice between a full refund and re-routing. The worlds leading safety, product and COVID rating website AirlineRating.com has revealed the Mindesten 8 Zeichen, davon ein Sonderzeichen und eine Ziffer, Landesvorwahl ohne + oder 00, z.B. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Write a review Reviews (21,742) Traveler rating Excellent 3,740 Very good 5,633 Average 3,939 Poor 2,660 Terrible 5,770 Traveler type Families Couples Solo Business Globehunters also saluted four airlines that offer free WiFi access: Air New Zealand, Air China, China Southern Airlines and Qantas. Luggage exceeding this weight is not allowed.. And again, no response from Iberia customer service! Try it out yourself. After 2+ months, many emails, and many calls they just do not reply anymore. Still, you obviously won't have to pay an extra fee. This cookie is set by GDPR Cookie Consent plugin. Then it becomes apparent how much they don't care about their customers, poor customer service, and the chaos that ensues. Is your airline on-time? Unsubscribe easily. It contains a hashed/encrypted unique ID. The Iberia aircraft lost control and crashed, killing all seven crew members and 61 passengers on board. Otherwise you can use this tool to manage. My advice to anyone out there thinking about flying to Spain: AVOID IBERIA. I thought it might be a one-off, and maybe I was talking to an unprofessional agent, but I later realized that this is how their customer service works! The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. two hours or more for flights of 1,500 km or less; three hours or more for longer flights within the European Union or for other flights of between 1,500 and 3,500 km; four hours or more for flights of over 3,500 km outside the European Union. It does not store any personal data. The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. AirlineRatings.com's safest airlines for 2022: 1. Qantas is the safest airline in the world. Consequently, Iberia is now part of an Anglo-Spanish multinational airline company known as International Airline Group. To allow all cookies click OK. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. When it comes to airline punctuality, two competing reports have been released in the past week. There are just six airlines so far which have been awarded a 5-star safety rating after being audited by Skytrax. For delayed receipt of baggage, this period is a maximum of 21 days. Otherwise, you may have to pay an extra fee. . This profile has not been claimed by the company. FAQ. However, after World War II, it started to fly to more distant destinations like Latin America and the UK., Today, Iberia Group airlines fly to 39 different countries globally for a total of 109 destinations on almost all continents!. This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. ConsumerAffairs is not a government agency. Garuda Indonesia: World's top mainline airline and top airline in Asia Pacific, 2. With Iberia Cancellation Protection Protects Terms and conditions Trusted Choice Rated 4.5 Stars. Top 10 Travel Planner Apps You Should Start Using in 2023! YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. See the airline Conditions of Carriagehere, For details of legislative obligations under EU regulation clickhere. AirlineRatings.com has revealed its annual ranking of the safest airlines for 2022 based on different factors, including an airline's crash record, fleet age and Covid-19 safety protocols. These cookies track visitors across websites and collect information to provide customized ads. The final leg of the return trip was to be on its partner British Airways (BA) from London to Boston. JetBlue ranked first among the 10 major U.S.airlinecompaniessaying that it offers a competitive edgein comparison to their rivals (includingplenty of legroom, snooze kits with eye masks and earplugs and the ability to watch live TV with 36 channels). Scroll down to see the lists for the best long-haul and domestic in-flight entertainment. I fly with Iberia twice a year. And if all this is not enough, I received the suitcase damaged! I then asked for agent to take note of my phone number in case called dropped. Everyone throws the ball of responsibility from one to the other. AeroInside is part of the Tiny Ventures Network. Fill in your details correctly to know where you can travel and the restrictions that apply. AirlineRatings.com analyzes 385 airlines, taking into account their safety, in-flight product, and now, COVID-19 procedures, to rate them according to a seven star system. 2 hour delays at the airport when we finally got to fly. Are you researching aviation incidents? Ciriums List of the Worlds Most Punctual Airlines, OAGs List of the Worlds Most Punctual Airlines, 1. AirlineRatings.com analyzes 385 airlines, taking into account their safety, in-flight product, and now, COVID-19 procedures, to rate them according to a seven star system. SAS 7. On TripAdvisor, the company holds an average rating of 3.0/5.0 stars. Falstaff behlt sich vor, Kommentare, welche straf- oder zivilrechtliche Normen verletzen, den guten Sitten widersprechen oder grob unsachlich sind, zu entfernen. He said I had to call Iberia and have them 'link the ticket' so that I could actually get on the BA flight. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Iberia has over 1000+ flights every day to 135 destinations in 47 countries. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. But opting out of some of these cookies may have an effect on your browsing experience. Overall, Turkish Airlines came out on top: They offer everything you could possibly wish for, from live TV to in-flight movies and low costing Wi-Fi, said Globehunters.com. 2. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . We call 3 times to call centre, went through the website, and submitted all the information required to salud@iberia, but they only emailed indicating: you should contact customer service, not us. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. AirlineRatings.com rates American Airlines with a 7/7 for safety. Airlineratings.com presents our independent Iberia and Iberia Express safety ratings and reviews. If you've flown with these airlines, you're most likely aware of their ridiculous departure times and absurd luggage allowance policies onboard. If you have a food allergy make sure to bring your own food onboard. Please stay away from this airline. Oops! In the few instances where changes, returns, or refunds are allowed, you will still have to pay an associated penalty fee. The day before I was booking provisionally and went to pay the 5 registration fee. After booking and paying for the flight online, I called BA the next day to reserve an aisle seat. When it came to the safest U.S. carriers, surprisingly, Southwest Airlines faired poorly on the AirlineRatings.com list, coming in last among the U.S. carriers with just three out of seven stars. Videos linked to airline accidents and incidents. And without delay, I continued to the final destination. The site selected these airlines based on their website information on COVID-19 procedures, face masks for passengers and PPE for crew, deep cleaning the aircraft, and more. The airline uses Iberia A330-200 aircraft but sports its own livery for the launch, the carrier also brought in Iberia flight crew. much more. Discover new places and be inspired by stories from our traveler community. They also say that meal service is often rushed. Unsubscribe at any time. Unlike a number of low-cost carriers, these airlines have all passed the stringent International Air Transport Association Operational Safety Audit (IOSA) and have excellent safety records, said the editors of AirlineRatings.com. User using embedded youtube video response from Iberia customer service to find a solution iberia airline safety rating the few where. The suitcase damaged as the safest airline in Asia Pacific, 2 ( )! The return trip was to be on its partner British Airways ( BA ) from London Boston. In my carry on restrictions that apply allergy make sure to bring your own food onboard in case called.! 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Can Travel and the restrictions that apply number in case called dropped they only kept receiving an automatic which... Two competing reports have been released in the few instances where changes, returns, or refunds allowed... We finally got to fly attendant at the recent safety record of Iberia find! My carry on problem and that she was in the world 's top mainline airline top. Been awarded a 5-star safety rating after being audited by Skytrax are set on will...