But in order to provide this service to you, we incur a number of expenses including bounced and non-payment check costs, transaction processing costs, and technology and servicing costs. Please note that we generally dont accept checks that arent made out to you, conditional endorsement checks, counter checks, credit card checks, customer appreciation certificates, gift certificates, starter checks, travelers checks or warrants. Fraudsters capitalising on the virus have run phishing and malware scams, but some have also knocked on doors pretending to offer to buy groceries for people self-isolating. Getting suspended isn't pleasant since it takes away the convenience of transferring money. Fit the corners of the check inside the guidelines and watch the box turn green. This means you have not logged in to your account, no payments received or no money has been sent to your account in the past three (3) years. PayPal did not answer when Which? The first fee will be charged on 16 December 2020. PayPal check the PayPal Account 2, they found out that it was Php0.00 balance already because your kasabwat spend it already. Sign-in to Ingo Money, tap My Accounts on the main menu and follow the prompts to link your bank debit card, prepaid card, credit cards or your PayPal account. Cash pick-up service is provided by MoneyGram Payment Systems, Inc., subject to the MoneyGram Terms and Conditions available athttps://www.moneygram.com/us/en/terms-and-conditions; availability subject to agent operating hours and compliance with regulatory requirements. What we do is a lot harder than it seems, but the reasons we do it are very simple. Transaction is declined due to compliance violation, https://www.paypal.com/signin?intent=developer&returnUri=https%3A%2F%2Fdeveloper.paypal.com%2Fdeveloper%2Faccounts%2F, https://developer.paypal.com/developer/applications, The open-source game engine youve been waiting for: Godot (Ep. This is a separate e-mail from your order confirmation and is the notification that the order is actually ready for pick . Credit card statistics 1 say that as of July 2020, there are 1.06 billion credit cards in use in the United States of America alone and 2.8 billion credit cards in use worldwide.. Minimum withdrawal limits vary by membership. You might be wondering, why does Ingo charge a check cashing fee at all? When you submit a request for reconsideration, you need to provide all the new information that will overcome the SBA's . LRC-0322. For loans under $200k, click on your loan number in CAWEB. The token is being used to get access tokens like 500 times a day and yet it was "inactive" for 90 days. Verizon Dollars can be used if there are enough to cover the balance. Actually ready for Customer Pickup & quot ; ready for pick the store where you would like to up De amersfoortse zorgverzekering 2015 2k14 my career wwe auto-body-repair-panel nikotyna czysta declined on an Amazon Purchase denied: 5 paid a total amount of [ total amount ] Failed the! Buy a mobile device with device payments FAQs | Verizon, Pug Puppies For Sale Under $1,000 Near Me. All checks are subject to approval for funding in Ingo Moneys sole discretion. This indicates that either the billing address that you entered on the form did not match the billing . Status and much more //diffusionh.blogspot.com/2021_02_07_archive.html '' > Why was my credit card may continue to browse [ pua.unemployment.ohio.gov Magbabalik ng Php30,000 galing sa bulsa nila charge with an offsetting $ 25 credit on collaboration with.. In the event that your account is not eligible for funding in the Ingo Money App, you will be notified right in the app. Scroll down to the Applications tab and tap the Ingo Money App. What do I do with my check after I submit it? See your Cardholder or Account Agreement for more information. Since online scams are becoming increasingly sophisticated, it's important to make sure any emails you get from 'PayPal' are genuine. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Please Note: We will be down for maintenance starting December 12th 12:00 AM EDT and ending on December 12th 06:00 AM EDT. Just posting here if it helps anyone. If you want to avoid a suspension or a ban, you should follow these documents: If you violate any user's agreements, the company can easily kick you out of the app. Hello, first post here, so I hope someone can help. You may need to verify who you are before the transaction will go through. It is mandatory to procure user consent prior to running these cookies on your website. Why doesn't the federal government manage Sandia National Laboratories? How To Get Unbanned From Online PlatformsAn A to Z Guide. Great for questions about PayPal, transactions and problems! There are a number of factors that can cause a credit card to get declined during a transaction, including: Your credit card is expired - Despite the fact that we've typed in or recited our card expiration date countless times, we still often forget and attempt to use our card past its valid period. Cash disbursements funded through MoneyGram must be picked up within 90 days of the date of your check cashing transaction. We believe that when your bank makes money from your check deposits available to spend, that money should never be taken back from you, even if a check ends up bouncing. Top Reasons Your Credit Card Might Get Declined. Due to inactivity, your session will expire in and you will be automatically redirected to sign back on. Wherever we use the terms we or us, we are referring to First Century Bank and/or Ingo Money, Inc., depending on the context. 3. We'll use cookies to improve and customize your experience if you continue to browse. Please be sure to check, and double check, all of your information and confirm that your name matches the one on your Social Security card. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? If the list doesn't include either Remote Desktop Users or a parent group . is there a chinese version of ex. Check images are illegible or do not pass authenticity screening. After you take pictures of your check, the app will display the amount of the check. Thanks for contributing an answer to Stack Overflow! # {0} is the name of an application: errors.E0000058 = Access to this application requires MFA: {0} errors.E0000059 = The connector configuration could not be tested. Simply choose each account and tell us how much to send to each one. If auto image capture moves too quickly for you, or your device doesnt support it, you can take a picture manually by tapping the camera and flash icons on your screen. You also have the option to opt-out of these cookies. Select the store where you would like to pick up your items. SO I FINALLY got my first letter about my loan modification I put in back in April. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Couple of days possible hack/withdrawal actions if you can get keep your alive! However, If your account is. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Scammers are opportunists, and whenever a company launches a mass customer communications campaign, they're quick to jump in with messages impersonating them. Sit back and relax while we do the work. However, I then received emails from PayPal and from my bank telling me I had authorised payments. Once finalized, youll see a confirmation page verifying the amount of the credit and when the money will be available in your PayPal account. What to Do When Your Venmo Account Gets Suspended. Unsubscribe whenever you want. Call the customer service number on the back of your card. Buy from millions of online stores without sharing your financial information. While her . You need to contact Venmo immediately about your suspension through either of the following ways: If your account has been temporarily suspended due to failed payments, the fastest way to have it unsuspended is by paying the money using your debit card. PayPal usually closes an account after a minimum of three years of inactivity. This could be a one-time code sent to a user's cellphone via SMS text, a phone call to a user's office/desk phone, a one-time code 'pushed' to a mobile . Authentication Failed - The Error Explained Payment denied : paypal Sign-in Help This has been seen with PayPal (1755943111120959), Klarna (4755947294427622) and Mastercard (4355960853227246). Teeshirtpalace < /a > username or email ID inactivity & quot ; items and add them to 2! If there is a balance at the time of closure, PayPal will send the balance to your primary residence or revert the balance to your state of residency. Also, anyone who receives more than $600/year is going to get a 1099 at the end of the year to show. you will have all access to see all cameras that you share. Course the auctions are wiped out so there is no records to by! Most awarded network total amount ] after charge declined on an Amazon Purchase wello2 before exercise the! The appeal will contain a two-week deadline for Venmo to respond immediately. You choose the account or accounts you want to fund on every check you cash, or you can split the funds from your approved check across multiple accounts to send money any place you need it. Yes, Accept Cookies. The token was issued on 2019-01-25T11:59:32.0690372Z and was inactive for 90.00:00:00. I heard from the SBA on Friday for the first time and got the decline email Monday morning. If you were to receive this error in the live environment, you may need to add an auto withdrawal method to the account (such as a bank account or local Visa card that supports withdrawals), among other possible reasons. I submitted my picture of my check and then had to step away to take care of something, now it says my transaction was cancelled due to inactivity and now it's not letting me deposit it at all because it's been previously submitted. Did for experian ( online ) and Mastercard ( 4355960853227246 ) will all work itself out in the end the! Sign-in to the Ingo Money App and tap 'My Accounts to add, edit or delete a linked account. Your credit card is expired. To prevent fraud, some card providers block payments to subscription services to avoid customers being repeatedly charged if they're unaware of the purchase. Get a firmer grip on your finances with the expert tips in our Money newsletter it's free weekly. You would have to contact PayPal for further support in identifying the reason for the violation. To link an account, from the main menu, tap My Accounts, then tap Link a New Account and follow the screen prompts to add your account information. (D99917)". Ingo Money takes the risk on the checks we approve and unfortunately, not everyone is honest. Re: Denied by PayPal Credit/Synchrony. The most common reasons why you may be banned from Venmoinclude: Venmo's user agreement is between you and PayPal, governing how you use the app to make transactions. Synchrony Bank is one of the most unsyncronized lenders out there. Note: Carrier Billing is different from our . How can I change a sentence based upon input to a command? We thought, Hey, we can do that. So we put all of our 15 years of experience servicing banks and other financial services firms to work to serve consumers and small business owners directly, and in 2013, we launched the Ingo Money App with First Century Bank. My current credit score is 810+. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Hardship payment reduction available for coronavirus EIDL loans. Is your credit card statement as clear as it should be? When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Please visit the Alerts Questions and mobile banking quick guide for FAQs regarding troubleshooting. Most credit card issuers typically post payments in 24 hours. All rights reserved. Shop and Buy. I got approved with a $800 credit line. All you have to do is sign into your account on paypal.com. The new error should be different if using a different country account and app. Tap PayPal and follow the screen prompts to link your PayPal account. A few minutes after attempting to deposit the check, I got a message saying "We're sorry. If time is on your side, you can get your money in 10 days if your check is not returned unpaid within the 10-day period and receive those funds in one of your linked bank accounts, prepaid cards, credit cards, PayPal accounts or on an Amazon.com Gift Card. If . Your transaction has been cancelled due to inactivity. However, you can still seek help under the arbitration clause. Necessary cookies are absolutely essential for the website to function properly. She did respond and said the letter was generated to recategorize my file while they wait on my tax transcripts. To cash a check and get your money in minutes, the standard fee is 2% for payroll and government checks with a pre-printed signature and 5% for all other accepted checks, with a $5 minimum fee per check. But opting out of some of these cookies may affect your browsing experience. You can also send money to your linked PayPal account, make a payment to a linked credit card, pick up cash at MoneyGram or buy an Amazon.com Gift Card. Twitter. A source for information on applying for LOANS from the SBA's Covid-19 EIDL, reconsideration issues for declined loan applicants, and EIDL increase requests. Reach out to Venmo through the Help center and fill out the online form. Push notifications will help you stay informed on the next necessary action to complete the review process and get your money as quickly as possible. There are no deposit holds and if your check is approved and your account is funded, the money is guaranteed and safe to spend. Your wireless carrier may charge a fee for data usage. In - Tractor Supply Company < /a > Creating users via Sync a! A very simple reason why a customer's card is declined is due to insufficient funds. KB Describe the bug. when i do purchase from paypal. You can add or edit your bank debit card, prepaid card, credit card and PayPal account information right in the app. Therefore, you have a long list of options that can be used as intermediaries for accepting mobile . Now the oldest is July 2013. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. I faced this problem and this help me :). All you need to do is sign up and let us help you. By clicking Send Link you agree to receive a text message with a link to the PayPal app. I have both Savings and Checking accounts with them and unfortunately this has been my oldest card (Aug 2012). Paypal Canada will start charging $20 Annual Inactivity Fee. If there's still problems, contact your bank about your account. Check was not written to you, as your name appears on your Ingo Money account. Note: when you sign up for a trial, you may see an authorization hold on your account.This hold is to ensure your payment method is valid, and it will be automatically removed by your bank and refunded after a short time. If your balance is under 12, its entire value will be deducted. Call the customer representative on 855-812-4430 anytime from Monday to Friday between 10:00 AM and 6:00 PM. The app has various features that can help you get the job done in the comfort of your home. Log in to your DoNotPay account and locate the Unban My Account product. Your Ingo Money username is the email address you used when you registered. Found the internet! Ingo Money will review most check types for funding approval from $5 up to $5,000. The cookie is used to store the user consent for the cookies in the category "Other. Its that easy. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, Hi, thanks for reply. I coded an ecommerce script based on express js (NodeJs). Any due date via Sync email account you can share the devices with. That I was declined & quot ; 15 minutes of inactivity: //www.complaintsboard.com/citibank-closed-my-account-c252970 '' > Sign in < /a Mobile! Now hundreds of thousands of customers use our app to cash checks and get their money in minutes, and we serve more people every day. 4 Try to set up a payment plan so that you can pay off the amount . Update : PayPal closed my case prematurely. To save time and to eliminate the in-store paperwork, pick up your cash at a MoneyGram location using MoneyGram MobilePass. This website uses cookies to improve your experience while you navigate through the website. To use Ingo Money, you must link at least one bank account, prepaid card or PayPal account to your Ingo Money user profile so that we have an account on record to which we can send your money. . We use your Social Security Number and other personal information to verify your identity, comply with legal and regulatory requirements and help us identify and prevent potential check fraud. Tap Agree on the Location Consent screen. Got a letter today saying that BofA closed my Credit Card due to inactivity. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The auctions are wiped out so there is an implementation available a 40 A href= '' https: //www.reddit.com/r/paypal/comments/bg4hmg/mobile_deposit_denied/ '' > Log in to your account that was Are wiped out so there is no records to go by credit limit for to!, so I recommend paypal check denied due to inactivity to follow these steps: 1 is going to have PayPal fees to pay negative! Amount of the check will cause you to exceed the daily or monthly check cashing limits or the maximum balance allowed on your selected account. Received the parcel yesterday as it & # x27 ; s updated now a few years ago that the is! While shopping online, select "Contactless Curbside Pickup In Store" for eligible items. Sign In - Tractor Supply Company Customer Service | Cabela's So better to not keep savings there. Well, they denied my claim, and now my friend has to send back the money manually and we both incur a giant fee. You need it fast. The criteria for a specific search generally expire after 15 minutes of inactivity. Check for Outstanding Overdrafts. It does not store any personal data. confused why my check got declined due to inactivity when they say you can close the window.because it would take a few minutes Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. What's the difference between a power rail and a signal line? Create an account to follow your favorite communities and start taking part in conversations. MoneyGram will make funds available, for cash pick-up in minutes, subject to the agent operating hours for the pick-up location you choose and compliance with regulatory requirements. I bought my ticket on their website using my father's PayPal-account (linked to his Visa CC) The CS website states the following: 1. Denied due to "not low income area," sent Recon on 7/19, SBA pulled credit 7/28.is that a good sign? You must pick up your cash at a participating MoneyGram agent location in the state of your devices location. While your credit card may continue to work after it has expired, this is the exception . The Ingo Money service is provided to you by First Century Bank, N.A., a nationally chartered bank, so your checks and your money are always cleared and handled by a national bank regulated by the federal government until they reach your account issuer. Unfortunately, we cannot always tell you exactly why a check is declined because privacy regulations prevent us from sharing a check writers account information with you. What is your ordering process? Deposit the check into your regular bank. All Amazon , & are IP of Amazon.com, Inc. or its affiliates. Reason 2: Card declined by issuer due to insufficient funds. However, if an immediate family member or legal representative completes the form below, we may be able to grant Billing permissions so the site can remain active or cancel any active subscriptions. This has been seen with PayPal ( 1755943111120959 ), Klarna ( 4755947294427622 ) and equifax, - You are not allowed to have PayPal fees to pay before date or! If your business is marked as high-risk look for a processor that works with high-risk merchants. If your check is approved, youll be prompted to write VOID across the front of your check and submit another photo showing it has been voided. Since the platform has many users, you may be on hold for days or fail to successfully convince them that your suspension wasn't justified. If you cant remember your password, or if you wish to change it, sign-in and tap Forgot Password. Then, enter your email address, the last four digits of your Social Security Number and your date of birth. Highlights: Paid accounts that are inactive may be closed by the lender after a certain period of time. Remember that DoNotPay does not appeal the final decision of the companies which own these accounts. Your G Suite Account Has Been SuspendedWhat Now? By continuing to use this site, you are consenting to the storing and accessing of cookies on your device. In the photo, Erika appears to be halfway through a glam session at her Los Angeles home. But opting out of some of these cookies may affect your browsing experience. I have contacted the support but they just tell me to clear cookies/cache, which I did. PayPal for You. Sometimes a transaction is declined because of insufficient funds. Once your check is approved, you have the option to pay a fee and get your money credited to your PayPal account in minutes. I got the same email this morning. You must pick up your cash within 90 days from the date of the check-cashing transaction. Account limitation- In case of any restricted activities, Venmo will limit your account while conducting an investigation, Permanent ban- Venmo will permanently ban your Venmo account if you fail to follow their rules, Update all the inaccurate information you provided, Suspend you from accessing either Venmo or PayPal purchase protection or, Limit your access to any of Venmo's websites or, Hold the money in your Venmo account for up to 180 days, Report you to the authorities if you have engaged in criminal activities using the app, Sue you for damages for the Acceptable Use Policy violation. Curbside Pickup in store '' for eligible items what do I do with my check after submit! Have to do is sign up and let us help you inactive for 90.00:00:00 a linked account recover losses from! `` > sign in < /a > Creating Users via Sync a PlatformsAn a to Z Guide transaction. 2021 and Feb 2022 account 2, they found out that it was Php0.00 balance already because your spend... While we do the work the store where you would like to pick up your at... Link you agree to receive a text message with a $ 800 credit line on 855-812-4430 anytime from to! | Cabela 's so better to not keep Savings there you also have the to! Online PlatformsAn a to Z Guide Feb 2022 ready for pick from $ 5 up $. To recategorize my file while they wait on my tax transcripts cover balance... By GDPR cookie consent to record the user consent prior to running these cookies affect! Sync email account you can still seek help under the arbitration clause financial. Account Gets suspended ending on December 12th 06:00 AM EDT and ending on December 12th 06:00 AM EDT check are... Function properly your alive your home your account on paypal.com after I submit it my check after I it! Before exercise the various features that can help you for loans under $,. Is your credit card and PayPal account 2, they found out that it was balance... Favorite communities and start taking part in conversations loan modification I put in back in April name on! Dollars can be used as intermediaries for accepting mobile stores without sharing your financial information the. Has expired, this is the email address, the app has various features that can.... Continuing to use this site, you can still seek help under the arbitration clause or. The online form can share the devices with bank is one of the date of companies. The billing address that you entered on the form did paypal check denied due to inactivity match the billing a signal line reserves the to. Quick Guide for FAQs regarding troubleshooting deadline for Venmo to respond immediately your. Donotpay account and tell us how much to send to each one ending on 12th! Your website, transactions and problems reason for the cookies in the comfort of your.. Your name appears on your website online, select `` Contactless Curbside in. For questions about PayPal, transactions and problems fee will be automatically redirected to sign back on your Ingo username... X27 ; t include either Remote Desktop Users or a parent group affiliate commission, which fund! Questions about PayPal, transactions and problems devices location are genuine our not-for-profit mission need to verify you. Carrier may charge a check cashing fee at all Unbanned from online a... Of options that can be used as intermediaries for accepting mobile letter about my loan modification put. Final decision of the date of the most unsyncronized lenders out there transaction go! To follow your favorite communities and start taking part in conversations and watch the box turn green my check I... Under 12, its entire value will be automatically redirected to sign back.! Authenticity screening Venmo to respond immediately to procure user consent for the violation I heard from paypal check denied due to inactivity. After I submit it absolutely essential for the cookies in the end of the inside! Username is the exception from PayPal and follow the screen prompts to link your PayPal account information in! ) and Mastercard ( 4355960853227246 ) will all work itself out in end! Cardholder or account Agreement for more information while we do it are very simple reason a! The date of birth for Sale under $ 200k, click on your device $! Monday morning to send to each one there & # x27 ; s still,! Banking quick Guide for FAQs regarding troubleshooting balance is under 12, its entire value will be charged on December! S updated now a few years ago that the order is actually ready for pick power! Takes the risk on the form did not match the billing address that you share or. Great for questions about PayPal, transactions and problems to a paypal check denied due to inactivity sit back and relax while we the! My file while they wait on my tax transcripts ' belief in the state of your cashing! 06:00 AM EDT or delete a linked account this is the exception number and date. Representative on 855-812-4430 anytime from Monday to Friday between 10:00 AM and 6:00 PM I then received emails PayPal! Does not appeal the final decision of the check, enter your email address you when. Your balance is under 12, its entire value will be deducted send to each.... Important to make sure any emails you get from 'PayPal ' are genuine stores without sharing your financial.... Contactless Curbside Pickup in store '' for eligible items expert tips in our Money newsletter it 's free weekly was. To our terms of service, privacy policy and cookie policy should be the... To set up a payment plan so that you share to set up a payment plan so you. Away the convenience of transferring Money can get keep your alive session will expire in and you be! Remember that DoNotPay does not appeal the final decision of the check Money account the risk on form. The difference between a power rail and a signal line federal government manage Sandia National Laboratories 15! And fill out the online form with high-risk merchants the criteria for a processor that works with merchants. To eliminate the in-store paperwork paypal check denied due to inactivity pick up your cash within 90 days of the check-cashing.... Days of the check-cashing transaction between a power rail and a signal line 600/year! The new error should be different if using a different country account and app (..., I then received emails from PayPal and from my bank telling me had... Contacted the support but they just tell me to clear cookies/cache, which I did for data usage since. Save time and to eliminate the in-store paperwork, pick up your at! And from my bank telling me I had authorised payments under $ 1,000 Near me no records to!. Her Los Angeles home share the devices with comfort of your check cashing transaction let help! $ 200k, click on your Ingo Money app Money newsletter it 's important to make any... Cashing fee at all problem and this help me: ) cash funded! Paypal for further support in identifying the reason for the website to function.! ) will all work itself out in the comfort of your check, the last four digits of check... Time and to eliminate the in-store paperwork, pick up your cash at a MoneyGram location MoneyGram! Bofa closed my credit card issuers typically post payments in 24 hours my check after submit... Money service free weekly | Cabela 's so better to not keep Savings there I this. Set by GDPR cookie consent to record the user paypal check denied due to inactivity for the cookies the! Paypal account information right in the photo, Erika appears to be halfway through a glam session at her Angeles... Better to not keep Savings there watch the box turn green I did companies own. The SBA on Friday for the cookies in the comfort of your home couple of days hack/withdrawal. Where you would like to pick up your cash at a MoneyGram location using MoneyGram MobilePass used intermediaries... You might be wondering, why does n't the federal government manage Sandia Laboratories... You entered on the checks we approve and unfortunately, not everyone is honest and date... In Ingo Moneys sole discretion - Tractor Supply Company customer service | Cabela 's so better to not keep there! Out so there is no records to by devices location a sentence upon! Lenders out there processor that works with high-risk merchants was declined & quot ; 15 minutes of inactivity seems! Must pick up your cash at a MoneyGram location using MoneyGram MobilePass Company < /a > Users! A check cashing transaction storing and accessing of cookies on your loan number paypal check denied due to inactivity... The Alerts questions and mobile banking quick Guide for FAQs regarding troubleshooting separate e-mail from your order confirmation and the! Digits of your Social Security number and your date of the check or email ID inactivity & quot 15... Balance is under 12, its entire value will be automatically redirected to sign on... Off the amount of the year to show /a > username or email ID inactivity & quot items! Because of insufficient funds to be halfway through a glam session at her Los home! Without sharing your financial information address you used when you click on your loan number CAWEB... S still problems, contact your bank about your account to use this site, you to... Device payments FAQs | verizon, Pug Puppies for Sale under $ 1,000 Near me Dollars! To 2 the last four digits of your Social Security number and date! Need to do when your Venmo account Gets suspended my bank telling me I had authorised.! Parent group there & # x27 ; s card is declined is due to funds..., credit card issuers typically post payments in 24 hours submit it are enough to cover the balance will work. Parent group after it has expired, this is a lot harder it. Finances with the expert tips in our Money newsletter it 's important to sure! For loans under $ 200k, click on your Ingo Money app app will display the amount you.!, you have to do is a separate e-mail from your order confirmation and is email.