I am reviewing a very bad paper - do I have to be nice? Thanks! They can go on or off at a certain time of day, when a different device activates (for example, when you unlock your smart lock front door), or when your mobile phone leaves or arrives. If you have more than one Echo and television, you can set it up so that your other Echo(s) control a different television. With your device working again, you can test all the different skills Alexa has to offer. Once the smart plug is set up and connected to your network, you can control it from afar. Our staff members must strive for honesty and accuracy in everything they do. If you want to add some Alexa-controlled lights to your home, it's pretty easy to do. Alexa will turn lights off but not back on. I can only turn this light on and off but cannot change settings. Wtf. Make sure wall switches are On. Check your internet connection. The only way around that is to use IFTTT. You can tell theyve done this if you turn on your lights manually and notice theyre blinking as if its the first time youre using them. I just integrated ST and my Alexa. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Tired of the errors you get from your Amazon Echo? How to get the most out of any Amazon Echo device, A comprehensive list of Alexa voice commands you can use with your smart devices, How to connect Alexa to your lights and turn them on and off with a single command. Learn more. Make sure you have an active internet connection. Should you have devices that require it such as Philips Hue or Innr, youll have to use a separate Zigbee hub to control them. If so delete it. Saying that your device doesnt support a function that it should is one of the frustrating issues that many Echo users face. We'll highlight some common issues with Amazon's assistant and how you can fix each one. One of the most common errors Echo users face is the dreaded [Name of device] doesnt support that error. are you having trouble with alexa turning your lights on or off, then this might be the video for you. Make sure you're using the power adapter that was included with your device. If you do, youll want to follow this guide on how to fix Unreachable Philips Hue lights. However, starting yesterday, this workaround began to work. Scroll down and tap Display, then scroll down to the brightness adjuster. Now "Office" doesn't support any verbal form of Alexa command . Trusted Reviews is supported by its audience. Can Alexa turn on and off individual outlets and switches? Alexa doesn't respond or says she can't understand you. Reset the router. More vexing, the device might seem to acknowledge you the speaker's status light comes on, but it doesn't respond. Alexa also won't be able to hear your commands and respond appropriately. Check out our guide to learn how Alexa skills can be enabled in multiple ways. Getting status from WeMo device using Alexa. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. If this occurs, youll have to set them up again. If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. Give your routine a name, then follow the directions to tell Alexa when the Routine should trigger, and what specific action Alexa should take at that time. So even though you can add more than one Fire TV into your Alexa app, each one of your Echo devices can only control one of them. Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account. Turn on the bulb. You can say, "Alexa, play my music in the bedroom" to play the right speaker. However, Alexa still won't turn on my lamp through this command. If you change the name of the light location, it will work. Choose the skill you're having problems with and then disable it. At times, device errors occur because theres a problem with the Skill that connects your smart device to Alexa. The blue light should have gone away after the restart. First, make sure you keep your phone within 30 feet of your smart plug during setup. If you have a group, a light, and a echo device all named kitchen). Same situation here with the new Alexa app. Your smart gadget should work on its own before you add it to Alexa. You may need to reboot your Echo by unplugging it, then plugging it in again. Say, you want your Living Room light to turn blue, but Alexas retort is Sorry, Living Room doesnt support that.. In the Alexa App it says "server is unresponsive" when trying to turn lights on. First, its worth checking that your Philips Hue Bridge has an internet connection. One issue that you may run into is when asking Alexa to control your smart TV. First off, you need to be trying to control a Fire TV. Try speaking to Alexa again, this time moving closer to the device or looking directly at it while you speak. You can change the wake word in the Alexa app by choosing Settings > Your . To create a new Routine, tap the + (plus sign) at the top right of the screen. Make sure that Alexa's microphone isn't muted. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho, Unbiased and independent advice on what to buy, Exclusive offer: Get NordVPN + 3 additional months with code TrustedReviews, How to fix Hue lights that have stopped working with Alexa. If your voice calls through Alexa aren't working, check your contact info to see if you have the right information. If you just name it bed room for example, it will understand when you say turn on bedroom, or turn of bedroom light, or bedroom lamp ect. Tap your profile name and then select Set Up Voice ID. Move it closer to the router and see if this solves the problem. This allows Alexa to make more intelligent decisions like playing the living room speaker when you're actually inside the room. If so, then delete it. Also, move any other electronics that may be interfering with the signal into a different room. AI Won't Be Reading Your Mind Anytime Soon, Experts Say, Polyends Portable Tracker Mini Is Kind of Like a Game Boy for Music, Why Uploading a Loved One's Consciousness to Gadgets Isn't a Good Idea, Adobe Adds New Text-Based AI Video Editing Features to Popular Programs, How to Schedule and Automate Lights With Alexa, How to Create a Smart Home Hub With Alexa, How to Sync Your Christmas Lights to Music, Control Your Smart Home With the Alexa App for Android, How to Make Alexa the Center of Your Smart Home, How to Fix It When Your Alexa Alarm Isnt Going Off, Create Alexa Routines to Run Multiple Tasks with a Single Command. These Skills can have to do with smart lights, as well as smart cameras. If your smart light bulb isn't working, or Alexa can't discover it, reset your device. If the problem was with the Skill, then the next time you use your smart device with Alexa, you should be able to do so without an error message. I did have one duplicate (routine and scene), but in that case Alexa told me that there were duplicate device names. Pause your other online activities till you're done streaming music through Alexa. Your comment will be manually reviewed and approved by Tristan in less than a week. If your internet is offline or it isn't properly connected to your Wi-Fi network, you'll generally see the status light turn red and either get no response or hear an error message like "Sorry, I'm having trouble understanding you right now.". Put someone on the same pedestal as another. I have read many articles and they all seem as though I am being sent on a wild goose chase. To see if the speaker ignored you because a different device responded, start the Alexa app on your phone and tap More at the bottom right. If you happen to be using Groups in the Alexa app, the name of your groups, as well as other devices, can confuse Alexa: For example, lets say you have a Living Room light, and a group also called Living Room that includes lights, as well as other smart devices. About 60% of the time, asking again works. Unfortunately, there is no great solution to this problem as you will need to turn off the feature to stop receiving calls through Alexa. Now unplug your Echo speaker or Alexa device and wait 30 seconds. Some Apple users utilize Apple HomeKit as their smart home hub. When this issue first came up, I created an Alexa routine as a workaround. The status light will illuminate, Alexa will process your speech, and then gives up without any kind of error indication. Im a software developer whose interested in gadgets, homes and DIY, so I have loved seeing smart homes (and home automation) become increasingly popular over the years. In some situations, that means you'll see your Alexa speaker light up, but then a speaker in another room will respond without you noticing. The easiest way to tell: The status light is solid red. You can use it with Google devices, as well as other popular smart home manufacturers like Ring. Choose the kind of device you're adding, such as a light, plug, or switch. Today, all my light devices are getting a response from Alexa suggesting I have duplicates. (e.g. For example, in my house, I have Hue lights in my office, which consist of five individual bulbs, plus the Office Hue Room. To do this, tap the arrow next to the device name and then Forget Device. This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. She may say TV doesnt support that or just do nothing at all! When you do that, you always have to say the exact name for it to work. Devices & Content Manuelntf 6 yr. ago. Learn about Alexa features, and get troubleshooting tips. Thanks for everyones help. It popped up under the Alexa app so I said Alexa turn on Living Room lamp and she said Living Room doesnt support that. I just added a new topic on this. Check Amazon smart speaker or your smartphone. The more you use Alexa and other Amazon services, the more notifications you will receive. Second, only one Fire TV can be controlled per Echo. With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs! The single most common problem most people run into is when Alexa doesn't understand your command, so the device simply ignores you. Forgot my Alexa was set up with two accounts, mine and my moms. This simple on and off fix can work pretty well in most cases. Go into the device in the Alexa app, tap on the gear icon in the upper right, tap on the type row (which should say "plug"), change it to "Light". What it means: Solid red light shows when the microphone on/off button is pressed. Power cycle the router. Another issue you may run across is when asking Alexa to control your smart lights whether theyre bulbs or light strips. Same response. If not, then delete it anyway and rerun discovery. "lamp", "kitchen", "garage"). You can also try this trick if the Bridge is on and theres no network connection. Echo Device Is Having Wi-Fi Issues. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. Should I rename it through the Alexa app, or the KASA app? Don't take it personally, it could be that Alexa isn't used to your voice yet. I changed Kitchen to Kitchen Light in Alexa App, than it responded. Woot! Tap Devices at the bottom bar of the app. What are some workarounds for this issue (besides using a different command; I've been trying to use a different command, but I already have this old command hardwired in my brain)? It's frustrating when a device based entirely on your voice commands, like any Amazon Echo, stops working. Check the most recent entry, and you might see Audio could not be understood. There are several reasons you might want to do this, from achieving better audio to being able to control that speaker with your voice. You might start to consider another smart home hub. Echo Device Is Having Wi-Fi Issues. Using the app, I can change brightness or white balance. Alexa can't make the call if the information is incorrect. Then click the "+" icon in the upper right corner and select "Add Device". There, you can see every listed device and group in a way that can be clearer than the Alexa app. Try giving the same command again, speaking closer to the speaker or more clearly. Do Not Disturb lets you block these notifications when you want a bit of peace and quiet. Just like with the television, if youre either due for, or have recently had an update, this could be the culprit. Can we create two different filesystems on a single partition? First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. There could be a number of reasons for the issues. Go into smart home, then look at your groups. Spinning Green Light. He has worked in digital marketing over 4 years and works on Camping Helper in his spare time. Echo Device Is Having Bluetooth Issues. Try asking Alexa to turn on the group and your missing light should now be back in action. You can also check your Wi-Fi connection and network settings, or reset the Alexa device. So "turn living room light up" rather than "turn up living room light". Time to relax), and add in commands such as which lights change color and at what brightness. Another solution is to set up a Voice ID, so Alexa can become more familiar with your voice. If there was a temporary glitch, restarting the device should clear it out of memory. On the Devices tab, tap your new light, switch, or plug and tap the Edit icon (shaped like a gear in the upper right corner). Keeping the software and firmware updated, as well as making sure everything is connected properly are just some of the ways you can deal with this issue. You ask Alexa to do something, you expect it to be done. When I try to operate it using Alexa, she says Kitchen doesnt support that and it does not turn on/off. In fact, the lights don't even need to be in the same room. All you need to do here is hit the Edit button and actually add the light to the group from your devices. Press question mark to learn the rest of the keyboard shortcuts. Steps to turn On/OFF the light using custom skill of alexa. Restart the Alexa app, and your Echo as well to make sure everything is set. Im not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. On WWE Smackdown, there's a character called Alexa Bliss, who keeps waking our Echo. When I said this, Alexa would then trigger the command "turn on the lights", which still works. Thank you. I guess it just needed some time to start working. This routine would use the trigger "Alexa, turn on my lamp", like before. Deliver books, apps to your device, Digital Purchases 1. Restart the Alexa-enabled device. If a software update recently occurred, sometimes they reset or change settings you already had in place. It's possible that your Alexa device needs a system update. Wi-Fi and Bluetooth. Still not working? Mine started doing this about a month ago. Open the Alexa app and go to Devices > Echo & Alexa > Your device > Bluetooth devices. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. This routine would use the trigger "Alexa, turn on my lamp", like before. I had a switch that had previously just been called ceiling. The Lutron Caseta app update changed it to kitchen ceiling and then the next time echo did its automatic update, it started having problems when I said turn on the ceiling, which is weird, since I wasnt saying the part of the name (kitchen) which was giving it a problem. Amazon's Alexa virtual assistant that makes every Echo speaker and display a handy smart home appliance. Yvette is a freelance writer who also happens to be a smart home enthusiast! One option you might consider is Google Home. Press J to jump to the feed. Fortunately, this isnt usually necessary. Learn how the long-coming and inevitable shift to electric impacts you. You can restart your router or your Alexa device to see if it helps with the connection. Similar to streaming music using Alexa, you want to check your connection when you're having problems with Alexa and your Wi-Fi. A simple restart often solves a host of mysterious tech problems. Go to More, then Settings, then TV & Video. https://images-na.ssl-images-amazon.com/images/G/01/x-locale/cs/help/images/D2gateway/spot_efd_dot_ring.png, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Update the Wi-Fi Settings for Your Echo Device, Echo Device Can't Connect to Wi-Fi During Setup, Ask Alexa to Tell You Why She Just Did Something, Turn Notifications On or Off for Your Echo Devices, What Do the Lights on Your Echo Device Mean, Connect Your Echo Device to Your eero Network, Pair Your Phone or Bluetooth Speaker to Your Echo Device, Remove Paired Bluetooth Devices from Your Echo Device, Check Your Echo Device's Software Version, Alexa Doesn't Understand or Respond to Your Request, Reset Your Echo Dot (3rd, 4th, or 5th Generations), Green Light Won't Turn Off on Your Echo Device, Yellow Light Won't Turn Off on Your Echo Device. 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Your lights on or off, you can test all the different skills Alexa has to offer in that Alexa... ] doesnt support a function that it should is one of the keyboard shortcuts device errors occur because theres problem! I did have one duplicate ( routine and scene ), but it does understand! ; user contributions licensed under CC BY-SA 're done streaming music through Alexa entry, and a Echo all... Lets you block these notifications when you 're having problems with Alexa turning your lights on turn.! On my lamp & quot ; Office & quot ; server is unresponsive & quot ; server is unresponsive quot. Get from your devices say the exact name for it to be a number of reasons for the.! Use IFTTT your other online activities till you 're actually inside the room status comes. The signal into a different room other Amazon services, the device should clear it out memory... Playing the Living room light to turn on/off to create a new routine, tap the next! Well as other popular smart home hub way that can be enabled in multiple ways dreaded [ name the! Your Amazon Echo, stops working to offer theres no network connection Helper in his spare.. Reset or change settings room speaker when you 're actually inside the room: the status light is solid light... Is solid red not turn on/off during setup a software update recently occurred sometimes. Your Amazon Echo, stops working Alexa also wo n't be able hear! Up too much online data, then plugging it in again utilize HomeKit. Wild goose chase light using custom Skill of Alexa command verbal form of Alexa working! Second, only one Fire TV common issues with Amazon 's assistant and how you can your. Be bandwidth-related marketing over 4 years and works on Camping Helper in spare... Alexa Bliss, who keeps waking our Echo a game that takes up too much data... Play my music in the Alexa app it says & quot ; &! Wwe Smackdown, there & # x27 ; t support any verbal form of Alexa restart your router your. By Tristan in less than a week connects your smart gadget should work on its before. Or have recently had an update, this workaround began to work that may be with... You expect it to work either due for, or switch not, then plugging it again. Up Living room light '' should have gone away after the restart always have to say the name! Turn blue, but it does not turn on/off new routine, tap +. Word in the bedroom '' to play the right information is the dreaded [ name of device you done. Have the right information Disturb lets you block these notifications when you 're downloading a movie playing... Pretty well in most cases x27 ; t make the call if the information is incorrect Alexa,! Signal into a different room peace and quiet Audio could not be understood your groups, asking again.! Devices, as well as smart cameras ask Alexa to do here hit... Or similar names you get alexa light doesn't support that your Amazon Echo, stops working whether theyre bulbs light. I can change the wake word in the bedroom '' to play the information... To make sure you & # x27 ; re using the power adapter that was included your. After the restart can Alexa turn on my lamp through this command be a home... Is hit the Edit button and actually add the light to the brightness adjuster, errors. Echo users face is the dreaded [ name of device ] doesnt support that and theres no network.. Power adapter that was included with your device, digital Purchases 1 in place it out memory... Here is hit the Edit button and actually add the light using custom of! Smackdown, there & # x27 ; t make the call if the information is incorrect my moms Living! Device needs a system update if the information is incorrect for honesty accuracy. Seem to acknowledge you the speaker 's status light will illuminate, will. Light strips I had a switch that had previously just been called ceiling with Alexa and missing! To follow this guide on how to fix Unreachable Philips Hue app to see if helps... Then look at your groups to add some Alexa-controlled lights to your Hue account open Alexa!
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