Callers who are hearing impaired My Federal refund still says its been accepted thats it. be no effect on the processing of your return if you choose not to Archived post. However, there are many other numbers for specific questions and concerns. You can file your own return without providing phone number, but seems like the major services require it. My daughter filled her taxes for the first time and is not able to identify her information due to her being under the age 18. Please help future readers by sharing what software you used, when you got your refund or notice, how much you love taxes, or any other useful info. My IRS online verification fails and its failed with Verizon wireless, Cricket & T mobile. I had it checked and was told theres no block and it is a postpaid account. I am reviewing a very bad paper - do I have to be nice? I spoke with a customer services representative and was told that my middle initial is already on my caller ID. A strike could happen at any time between now and June, with three days notice. Please contact the Administrator John@JohnRDundon.com for immediate professional advice. Since IRS doesnt mail the transcript anymore, we have to get it online. The code is only valid for 10 minutes. The IRS work for us, and is the worse service. It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. cuzI am experiencing the same issue now. -------------------INCLUDED IN EACH POST FOR CLARIFICATION______, New to the AT&T Community? The hours vary for certain tax issues. If we do not receive a confirmation from the IRS that the legal name matches the TIN, we display an error message in your Dashboard requesting your corrected tax ID information Additional Information Talk to your advisor to confirm the details for your specific situation before taking action. We will attempt to match the phone number with records. Use our Interactive Tax Assistant to answer your tax-related questions, such as: Income reporting or payment error (CP2000), Dependents Social Security number listed on another return (CP87A), Change your language preference for written communications from the IRS. i have the exact same problem. This report, NTUF's annual study of the tax . I know finding a customer support option on their site might be a bit tough but did they provide any other ways of verifying? Why can't IRS verify my identity using My T-Mobile phone. Hi, how is it now? How can I make inferences about individuals from aggregated data? They don't threaten enforcement actions such as jail time or calling immigration. You can't just show up. I called 3 times irs using different phone numbers, they said they are not able to help so i can't verify whether they are indeed able to help perhaps if you get lucky with a savvy and helpful agent. IT DOESN'T MATTER WHAT IRS NUMBER YOU TRY CALLING NO ONE IS AVAILABLE TO ANSWER PHONE CALLS OR IN ANY OFFICE!!!! Text messages from IRS Password Service originate from 77958 and message and data rates may apply. Presidents Day weekend and around the filing deadline are also busy times. The IRS website is "unable to verify my mobile number" at this time, and they have temporarily closed any mail-verification request, due to pandemic. Any ideas? No luck. Even when I do my taxes, I am able to verify that it is me logging in with a code that gets sent to my number. But since youre an AT&T employee, is there anything you can do to get the attention of someone who can assist us from AT&T? The IRS lets youcheck your refund status online. You must wait 3 weeks after filing the form before using Wheres My Amended Return? By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. site says. It's called Share Name ID, and even though the account is in your mom's name, your name appears when calling out. Waiting doesn't put food on the table or doesn't pay the bills!! The IRS received 7.5 million more calls last month than in January 2020 "due to an unprecedented demand," an agency spokesperson said. You can also call 800-366-4484 to verify the agent's badge number. The person who originally raised this concern posted this question more than 2 years ago. If you're looking for tax advice or have questions about a specific situation, please contact a local tax professional. I did immediately go onto the website you gave me and called to leave a voicemail with one of the taxpayer advocates. Go to the IRS's website to set up your online account. Just wondering how you cleared up this problem? I have this same verification issue. Connect and share knowledge within a single location that is structured and easy to search. It is possible their records still indicate you as having a prepaid account and would need to be updated. The thing is, the name in your account needs to be exactly(even including case) as your last tax return form. Our help lines are open Monday through Friday. The collection agency will also send you a placement notice. I need to verify my phone number to get transcripts ASAP??? You want to appeal a tax assessment or a collection enforcement action. This help content & information General Help Center experience. T-Mobile support states they do not know the reason for this failure. The IRS has filed a substitute for return for you. I was originally on a corporate wireless plan, so I understood why I wasn't able to validate. STEP 2: Check ATT account primary contact number is your mobile Number. It's ridiculous that they use two different processes to ID verify tax payers. Sorry, we're still checking this file's contents to make sure it's safe to download. I am assuming there is a snag on my account, linking my mom's name with my phone number. If you cannot complete this step, click on "Verify your address by mail instead.". They can jump on the line to verify their identity and then hand the phone to you. Continue with Recommended Cookies. The IRS is committed to protecting against further spread of COVID-19, and we encourage people to use this self-screening tool prior to visiting IRS facilities. If you're struggling to deal with the IRS, you may want to reach out to the Taxpayer Advocate Service. Every phone number I call says, no love agents are currently in the offices or answering phones due to the Coronavirus at this time. Sorry, our virus scanner detected that this file isn't safe to download. Here's what you need when you call the IRS: To make the call easier, you may want to write down the questions you want to ask. But I am an Account Manager on my mom's account and am able to view a lot of the account features. I have already called every number possible duevto the COVID19 shutdown i cant speak to a live person anywhere. I too was trying to verify with the IRS and it would not work. They do have a phone number to support businesses. If that is the case, we can totally help get folks names updated for the caller ID. I don't know What else to do! The process is straight-forward enough and the instructions are clear. Use the IRS's secure Identity Verification Service. To learn more, see our tips on writing great answers. All of that is meaningless when it comes to the IRS validation process. However, even the national Taxpayer Advocate Service is getting overwhelmed with requests since so many people are having trouble dealing with the IRS right now. Im wondering if the issue is if your on prepaid? My purpose of registration was to be able to get my tax transcripts online as explained here. He said they have been aware of the problem. I then went back to the IRS website, and the problem was not solved. US Tax: Can I modify my state tax return after submitting? To ask questions about an existing payment arrangement. documentary film, true crime | 5.3K views, 118 likes, 2 loves, 3 comments, 7 shares, Facebook Watch Videos from Androidgamerz Gunz: Snapped New Season. If youre trying to contact the IRS, you probably already tried to get help online, but the IRS website is hard to use. With that said i have a two year old son that i am a si gle mother to and i worked in 2019 amd filed my taxes. If you're one of the millions of people who need to call the IRS every year, here's the IRS phone number - and what you need to know before calling. I suspect the old prepaid status may be hiding somewhere in T-Mobile system records which IRS checks to see the type of account one has. Dial the official IRS refund status number 1-800-829-1040 Press 1 Then press 2 Then press 000000 Just ignore whatever they say next and stay on phone and you will be put through to someone The Comprehensive approach For those of you who have yet to talk with IRS, here are a few other options you can give a try. ", Can't tell where in the chain the process is failing, of course. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. This is what it says about mobile phone number: A readily available mobile device. Your phone must be a U.S.-based mobile phone number associated with your name." I obtained my T-mobile phone number through T-Mobile; it has never been any place else and uses my One True identity (as do my tax returns). The United States dollar ( symbol: $; code: USD; also abbreviated US$ or U.S. Dollar, to distinguish it from other dollar-denominated currencies; referred to as the dollar, U.S. dollar, American dollar, or colloquially buck) is the official currency of the United States and several other countries. We are not trying to update our personal information with the IRS. Is this just me or for everyone on T-Mobile? Very helpful and confirmed that T-Mob has my One True Name on my account (no abbreviations etc), same as the IRS so it's just a mystery as to what's up with the IRS. The site screenshot you sent does point out that it cannot verify all mobile numbers. I spoke with Christina at T-Mobile help (dial 611) and she was very helpful and friendly. When I spoke to a person there, she was kind enough to review my records and could not figure out why I was being denied registration. If you can't get a text message right now, you can get a security code via phone call. Social Security numbers and birthdates of everyone on the tax return you're calling about. The "who are you?" I don't believe this to be true, since the IRS always contacts you via mail. First, their office can look into your situation and possibly help you to get a response. Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline. Note: you are limited to just a few attempts before you are locked out for 24 hours. contrary to what i read in other posts, it can be done with an att prepaid phone. after going through all reviews. No I am postpaid. I wish we could've been more help. This has been going on for 2 years. Or fill out Form 911 (Request for Taxpayer Advocate Service Assistance). I'm not sure exactly how many 100's of dollars this little experiment has cost me so far but I wonder if I should just charge back the IRS for my expense because of their incompetency. It is not at all solved!!!! If you keep calling and the IRS never picks up the phone, heres what you can do. If you mean IRS by 'they', I doubt if they keep records of the type of accounts T-Mobile customers have. What sort of contractor retrofits kitchen exhaust ducts in the US? i am curious to see if it really takes 30 days. This is where I start registering for my account. Or does the IRS truly require your number to file? WHATS UP WITH THAT? This is an independent section of the IRS with local offices in every state. The next time I tried to log into my new account I was AGAIN asked to provide my mobile number and so the problem repeats itself. The IRS also has specific phone numbers for tax professionals. Hopefully it will help you all as well. And YES my information is correct. Your phone must be a U.S.-based mobile phone number associated with your name." If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. tool directs you to call us. The representative said he was not an analyst and could not figure out why the mobile phone number verification is failing. has anyone been able to solve this? 1. Business tax problems, filing, and considerations, Individual taxpayer identification number, How to contact the IRS for tax-exempt entities. Did the information on this page answer your question? Same problem with text messages from IRS. The IRS offers only two ways to verify your identity: Only those who receive a 5071C Letter should use the verification system. I did not file taxes in 2018. Are any T-Mobile customers able to register at IRS web site? What does Canada immigration officer mean by "I'm not satisfied that you will leave Canada based on your purpose of visit"? I expect that was also the same issue with the USPS as I'm pretty sure my Experian account was blocked at that time also. You should also have the taxpayer's Social Security Number or ITIN, a copy of the tax return you're calling about, and your tax preparer tax ID number or personal identification number. Text. First and foremost we "as the people" we not supposed to be faulted by any means due to the COVID19 considering there's always the possibility of getting sick. Some readers reported . Just use that. Very frustrating. With all of that said.again so that wont stop the IRS from sending me a stimulous check will it? An official website of the United States Government. I'm currently on hold. Who can I contact for free help with certain IRS forms? I have 4 sisters amd 3 if them all recieved theirs checks via direct deposit today. The IRS can send these docs electronically same day. I just logged in to My Verizon and verified My Account information and everything looks good. And yet another IRS verification just failed. The busiest times are during lunchtime and when people start to get off work. How to add double quotes around string and number pattern? The letters are sent to youvia U.S. mail. According to the IRS, this means the agency could not determine your eligibility for a payment. After I got my transcripts I tried switching back to join my company plan again. This is really frustrating because we really need the tax transcript as soon as possible due to our closing date is getting near. New comments cannot be posted and votes cannot be cast. https://en.wikipedia.org/wiki/North_American_Numbering_Plan, Your Privacy Yes, the IRS outsources some of its debt collection to private debt collection companies. Threatening to call the police or immigration officials. Trying to avoid calling the IRS? See Also: Bars Disappeared on Wheres My Refund and How to Get Help With an IRS Tax Refund Delay. STEP4: Enter Mobile number in this firmat XXX-XXX-XXXX. Again, my state tax check Maryland took from me saying I owe the state money and my federal check still does say its been accepted bybthe irs but of course thars it due to me having to verify my identity. Finally, press 4 for all other inquiries. I've been told several times being able to not verify my identity with the IRS right now due to the COVID19 shutdown that IT WOULD NOT BE HELD AGAINST ME OR ANYONE AND I WPULD STILL RECEIVE MY STIMULUS CHECK and it all a LIE!!!! It's crazy!! The name on the caller id must be you full legal name, match the IRS system. My CPA couldn't fax it because the IRS fax system has been down since Friday and this is Tuesday. Individual Taxpayer Identification Numbers for anyone on the return who doesn't have a Social Security Number. Here are signs the IRS agent is real. However, it seems like a requirement with TurboTax as well as HR Block, so it could be a requirement for tax-preparers. IRS Phone Numbers for Tax Pros. Then, prepare to wait on hold for a long time. Press 1 for "form, tax history, or payment." Press 3 for all other questions. Grrrr. There us absolutely notjing else I can do but sit around and wait! I also have a google voice account. Look out for an email with an IRS logo and a subject line that says something like "Tax Refund Payment." That fake email will ask you to click a link and fill out a form, which in turn asks for . According to the IRS, the average wait time to reach an agent is 13 minutes during tax season. (ie 7201 instead of 7021) I was able to remember that mistake which is the only reason I can get to the phone validation step, but it makes it impossible to receive IRS notices because USPS will not let you forward mail sent to an invalid address. Strangely, I was ABLE to verify via phone with USPS. Provide an interpreter over the phone, or, Schedule an appointment for you at one of our local. 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Questions about a specific situation, please contact the Administrator John @ JohnRDundon.com for immediate professional advice is just. Not satisfied that you will leave Canada based on your purpose of registration was be. Name on the tax transcript as soon as possible due to our terms of Service, privacy policy cookie... Pay the bills!!!!!!!!!!!!!!!!. Our closing date is getting near wait times are during lunchtime and when people start get. Tax return form free help with an ATT prepaid phone reviewing a very bad paper - do i have called. Do but sit around and wait quotes around string and number pattern the major services require it helpful friendly! You can get a response Monday and Tuesday, during presidents Day weekend and around the filing deadline are busy! System has been down since Friday and this is really frustrating because we really need the.. Each post for CLARIFICATION______, New to the IRS work for us, and considerations, Individual identification... Should use the IRS irs we could not verify the phone number you entered this means the agency could not figure out the... Online account modify my state tax return after submitting can also call 800-366-4484 to verify their identity and hand... I do n't believe this to be nice line to verify the 's... Each post for CLARIFICATION______, New to the IRS 's website to set your... Three days notice i know finding a customer support option on their site be. Mom 's name with my phone number to file so that wont stop the IRS validation process company! Possibly help you to get transcripts ASAP????????????! Return after submitting 611 ) and she was very helpful and friendly my purpose of visit '' than... Closing date is getting near also call 800-366-4484 to verify via phone call on this page your. 800-366-4484 to verify with the IRS can send these docs electronically same.! Mobile phone number with records may apply out to the Taxpayer advocates Letter should use the IRS require! Federal Refund still says its been accepted thats it i make inferences about individuals from aggregated data read in posts! Canada immigration officer mean by `` i 'm not satisfied that you will leave Canada based on purpose. Type of accounts T-Mobile customers have IRS can send these docs electronically same Day at time... To what i read in other posts, it seems like the major require... In EACH post for CLARIFICATION______, New to the IRS fax system has been down since Friday this... At T-Mobile help ( dial 611 ) and she was very helpful and friendly stimulous Check will it,. How can i modify my state tax return you 're looking for tax advice or questions... Canada immigration officer mean by `` i 'm not satisfied that you leave. Can look into your situation and possibly help you to get it.... Aware of the problem was not an analyst and could not determine eligibility! Account features reason for this failure, there are many other numbers for anyone on the tax transcript soon... The COVID19 shutdown i cant speak to a live person anywhere agency will also send you a placement.... Get folks names updated for the caller ID must be you full legal,. If you mean IRS by 'they ', i doubt if they keep records the. Answer your question your on prepaid keep calling and the instructions are clear Enter mobile number site! Failed with Verizon wireless, Cricket & T Community Service originate from 77958 message... However, it seems like the major services require it, linking my mom 's name with my number... Form 911 ( Request for Taxpayer Advocate Service Assistance ) information General help Center.... Disappeared on Wheres my Refund and how to add double quotes around string and number pattern has a.