Honda is extending the warranty on AC condensers to a full ten years for select models like its Civic. I called Honda dealership and their price for compressor replacement is about $1800. Did they even replace the condenser?? My ac is now again only blowing warm air. I am looking for quotes online right now and have seen places that can replace it for 900 or under 1k but that is still ridiculous to me and I'm pretty dang upset. Remember that newer tenth-generation Civics may still be under the original bumper-to-bumper warranty. They said I would need to pay ~$135 for a diagnosis to see if I am covered. I went online made an appt with Tempe Honda in Arizona described the issue and referenced the Honda TSB #19-019 that addresses the condenser issue extending the warranty on all 2016-2018 civics to 10 yrs unlimited miles due to condenser failure. The service advisor said that there could be an issue with the condenser and that it will be fixed under warranty if that is the issue and that there will be a $169 diagnostic fee if it is something else. At the service department, let the advisor know youre making a claim under the condenser extended warranty. As mentioned with the Honda Civic air conditioning condenser, a warranty extension is extra coverage provided by an automaker for a specific problem or component. This warranty extension covers the a/c condenser to address concerns of leaking refrigerant. WTF ? In 2018 it started blowing hot air. There was some other fine print, but sounded like common sense stuff. In all states, millions of consumers must have air conditioning in their vehicles to combat heat and for general pulmonary disorders. Honda needs to be sued AGAIN over the A/C issue with 2016-2019 Honda Civics!!!! A couple of months later I recieved a call for Honda telling me I wasn't getting my money back. Honda officially recognized the problem with the August 2019 release of a technical service bulletin on the matter. . I've had the exact same story happen to me as everyone else in the comments. Still there is no recall on the AC. Shame on Honda for keeping it under wraps but good for fixing it for some of your customers. I am so disappointed in Honda. Due to the fact certain Honda Civic air conditioner condensers were not constructed to Hondas specifications, tiny holes have developed in the condenser tube walls of a few AC units, allowing refrigerant to leak out. I did some googling and found this page. Fast forward to August 2020 and my air conditioner went again. After reading a few reviews from here I am even more mad. Ask that it be repaired under honda's extended warranty. Condenser went out April 2021, replaced under recall. The A/C seats were blowing cold air, but not the vents.I went to Honda, he said the systems are separate. Same story as everyone else. For additional recall assistance, click the Ask Dave by Honda button. My car has not run even 30k miles and is a little above 3 years old. 2018-2020 Hondas all makes have defects in the condenser, that's why honda extended the warranty on it an additional 10 years. Upon the repairs being completed, I learned from the mechanic that Honda knows of the AC condenser issue and was told file a claim with Honda to get reimbursement for what I paid to the mechanic. They looked at it and said the condenser is bad. its still a newer car..Honda is bad. The number of owners reporting condenser failures seems to be at a high point for models built from 2018 through 2020. f**k Honda! Is here any other option except to fix it from my own pocket?=(, The 2016 Honda Civic is a lemon, both Honda Denton TX, and the Corporation are useless, and a joke. I own a 2017 Honda Civic. Thanks a lot! An air conditioning condenser is one of the key parts of any HVAC cooling system, Replacing an AC condenser in a Honda can cost between $500 and $900 at a dealer. I am pushing for both to be replaced under warranty. I have a 2018 Honda Civic with $32k miles. I trusted Honda but not anymore. Same stories over and over. First started having ac blowing warm air 2018. And have refused to return unless they can guarantee I wont have to pay out-of-pocket again. I haven't been driving much due to COVID, but my husband noticed the problem with the AC on a 105 day it was only blowing warm air. We will never recommend to buy Honda Civic. They force you to pay $400 to check a part they know is defective! Independent shops may charge less. So, those with a Civic and an inoperative air conditioner will need to reach out to a Honda dealer for help. Then i found their diagnosis result, not only the compressor was leaking, the condensor also had issues, and they replaced both the condensor and compressor. Csc@ahm.honda.com steven_bailey@ahm.honda.com secretary.weber@sos.ca.gov, 2018 2nd condenser failure less than a year. They wanted close to 2K to fix. To my service writer's credit, he is now checking to see if he can get some help for me to pay for this. If the dealer declines to cover the cost, phone Honda's owner hotline and ask for help. The suit alleges that tenth-generation Civics cant handle the extra pressure generated by R-1234yf with the condenser, compressor, evaporator, and refrigerant lines prone to failure. I said thanks but no thanks and picked up my car. If it is covered, they will refund the fee. Everyone be careful! I sold me a new car with flawed AC system and they want me to pay for their fault. Despite the fact there is no recall for AC units on Civics and Honda has extended its warrant to a 10-year period, there are a few details owners of Honda Civic should be aware of. I hope the lawsuit goes well. Took it to the Honda service where I purchased my car. Condenser on my Civic has gone out twice. I dont use my ac year round however I need it now as its been a hot summer. does anyone has an idea on what can we all do in order to make this right? I am very disappointed and starting to rethink my Honda loyalty. Honda Autos; Honda Powersports; Honda Power Equipment; Honda Marine; Search All Help Articles & FAQs; Find a Dealer. endobj Proceeds to tell me that its the compressor not the condenser therefore not covered under the extended 10 year warranty they just put out there. I am furious! Like when have I not paid? American honda is ext . Blowing hot air in the summer. Honda covers air conditioner problems under its new car warranty. How Do I Know If My Condenser Fails? I'm not going to waste your time or mine complaining about the same problem everyone here is complaining about, because it's the same thing, an AC blowing hot air, and the Honda dealers diagnosing condenser issues. This has the potential to be a major headache for more than one-and-a-half million Civic owners in the U.S. alone, especially as Honda has yet to issue a recall for the problem. Thank you to the person that sued Honda. I'm very disappointed at Honda, I used to be a Honda fan but this will be my last Honda car. to help you do just that. If the compressor dies, too bad!! I almost passed out in my car because the ac stopped working on one of the hottest days of the year. Got it back and 3 days later hot air again. Honda had a same recall on my 2009 CRV and fixed the AC free just short of 100K miles. I go to dealership and ask.. Really odd that you fix ac condenser and three days later the compressor goes out. I support a class action ASAP ITS JUST FLAT OUT WRONG HOW honda corporation handling this. In August 2019 my certified used 2015 Honda Civics AC wasnt working. My A/C blows hot air like a heater. The condenser (covered under warranty) and the evaporator ($2,418!!!!). I am talking to Honda directly now to see if they will stand behind their product. I keep my mouth shut for now till they call me and tell me that yet again, the condenser is defective except this time he was trying to say Im responsible for the cost of the new one. I purchased the vehicle in 2017. I love Hondas, they are all I will buy, just to avoid problems like this!! They were unable to fix any of the problems but charged me $355 anyway. If your Honda's AC is not blowing cold, it could be a minor issue. Yesterday February 8 (which made a week since I purchase) it was warm and I turned the ac on and it didnt blow cold air. I have the same issues.Bought my 2017 Civic new. We as owners should not be responsible for their faulty manufacturing! Still we are paying!! I'll never buy another one again.Screwed me once. Warranty coverage is for defects in materials and workmanship, not for problems relating to misuse or owner-caused damage. Curiously, Honda announced the warranty extension for the Civics air conditioning condenser three months after the Munoz et al case was filed in a California court. Brought it in and it was repaired under warranty and everything seem to work fine. Extremely dissatisfied !! They told me that there is an extended warranty for condenser failure. I have a feeling its going to need to be replaced again in 2 years. Be sure and do a VIN status inquiry before calling an authorized Honda dealer to guarantee your air conditioner is covered. I called and made an appointment and let them know I was aware of the extended 10 year warranty, when I got there they said it would be a $200 diagnostic fee even if they found it was the condenser. 2017 with 35,000 miles Honda Civic Issues. It turned out to be the VALVE BODY, which was replaced under warranty. But, subsequent advisories, with the latest version released on May 28, 2021, expanded the Civics covered under the program. It's way easier to do this than trying to get reimbursed. The way I understand it from some techs is _all_ are screwed and severity can depend on AC usage. Honda said they would pay (according to the service manager) half of the compressor failure. Basically says the condensers have started leaking due to a mfg issue, and it's warranty is extended to 10 years from original date of purchase with no mileage limit. all our cars a new, low millage, I think they just want us to go away, and its not right!!!! Cost almost 2700.00 for the repair. Make sure you submit all your paperwork and receipts to corporate. As of 2022, this has expired. Well also cover how to get related repairs done on Hondas dime. Select Model. I brought the car to a Honda dealership and was told there was a leak in the compressor. Nobody wanna pay around 2000bucks to repair the air conditioner. I am so angry. Please help! Enter your year, model, and trim for warranty Information about your Honda. Select Year. Condensers & Evaporators for Honda Civic, Condensers & Evaporators . This warranty extension will not apply to any vehicle that has ever been declared a total loss or sold for salvage . I tried working with Honda Corporate, they basically said too bad.I started having issues when my car was at 43k, just outside of my warranty. Little knowledge that I have I know it's a closed system and coolant shouldn't be leaking and my car has only 23k miles on it. It is great and it runs amazing. Enter your VIN to access . It's happening with my 2012 Accord Coupe as well and I have 96,400 mi. Anyways, they had my car for 24 hours until I reached out and was informed that both my condenser and compressor need to be replaced- $2880. First during summer time of 2021 i had to bring my car to NORMREEVES west covina and they charged me $245 for diagnostic then thru out 3 mos i received a letter for extended 10year warranty for condenser so then i went back for the same issue then this time for free then again my car this time stay almost 2 days just to find they the problem with A/C was evaporator then telling it is not covered in 10 year warranty so i need to pay $350 out of the pocket i did not agree because how can a car with low mileage considering 4 year and 7 months old with less than 40k mileage got a damage in evaporator with no signs that it is evaporator, normally life span of an airconditioner is 8-10 years now here i am suffering of coming back and forth to service center started last year. Took it to our local Honda dealership (where we purchased from) who diagnosed a leaking condenser PLUS compressor and evaporator. Corrosion Perforation Warranty A/C stopped cooling last year in summer; faulty A/C metal line replaced under warranty. I was straddled with a $1300 labor bill. So like someone mentioned before, it appears you the customer is paying for the so called extended warranty and the dealer is getting reimbursed by Honda. Guess I'll just be driving with my windows download the rest for this car's life (in the Florida heat) Thanks Honda. The more and more I research, the more I come to find that MANY Honda owners are in the same boat as me. I have a 2017 Honda Civic and at 21k miles the A/C died. Web condenser, air conditioning honda civic fast and free shipping available car parts for all car makes and models the biggest brands at the best prices more than 500.000 car. [deleted] 1 yr. ago dukarr 1 yr. ago As others have mentioned, the condenser is recalled and will be fully covered. Then I noticed that my heat and a/c both made strange noise when on, which kept me wondering what was wrong. Fast foward it one year, I go to turn on the AC again and it doesn't blow cold air. I will be having local mechanic fix for considerably less. I called the dealer about seeing if my issues were covered by the warranty. I called Honda before the dealer to check on recalls and they said there were none. When it generates any faulty, repairing or replacing it may cost you about $500. They said it's defective and leaking, and needs replacing. Web the 2019 honda civic's basic warranty, called the new vehicle limited warranty, lasts for three years or . This summer there isn't even cool air. To assist with the AC issue, Honda has extended the warranty on affected models to help. Long story short; the corporation washed their hands (DO NOT BELIEVE WHAT THE CORPORATION CALLS GOOD WILL) and the dealership didn't help me at all, they just wanted me to pay $3000 for something that is Honda's responsibility due to a manufacturing defect. If the problem is the condenser they will fix free, but if it's not or if a rock or pice of wood pierced it I have to pay $400 for the diagnose plus parts and labor If I need it fixed, or get fixed whatever else is the problem. They want $2007 to repair it. The condensers were covered but he compressor is not. Condenser leak cause Compressor Leak as well. As a result, tiny holes may develop in the condenser tube walls that allow the refrigerant to leak out. I had to spend the last 3,4 days to get direct contact with my "case manager" of my case number and be told via phone that my claims being denied because I should have gotten a recall notice from Honda and therefore should have known to take the car to a Honda dealership. Air conditioner was blowing hot air. 7 0 obj I don't begrudge the service center workers who need to get paid but this should be coming out of Honda's coffers, not mine. Bought new 4 years ago today. Had the same experience at the dealer I bought my 2017 civic from. Honda CRV 2018, A/C blowing hot air during high temps outside..when lower temps 80-85 there is slight cool air. The 2016 Honda Civic is a lemon, both Honda Denton TX, and the Corporation are useless, and a joke. In august 2019, honda extended the ac warranty for up to 10 years. The air conditoner works now and ready to hit the road! They should replace my aircon for free. 8.0 pretty bad Typical Repair Cost: $1,250 Average Mileage: 43,150 miles Total Complaints:. They paid for my past and current repairs and are now covering any future if needed, as well as a rental car. I have an appointment next Wednesday at the dealership. AC Condenser, Compressor, & Evaporator Gone Bad!! I don't know who to talk to in the State of California to file a formal complaint. I told the "case manager" that I never got any of those recall notices for the 2 issues. Like everyone else A/C blows hot air on driver's side and cool air on passenger. Honda knew about these problems, but yet made it the consumers problem by making them pay for work that was their responsibility! Have there been any Honda Civic AC recalls? But some owners, including those with certain Civics (from the 2016 to 2021 model years), encountered troubles with malfunctioning air conditioning, leading to demands for a recall and legal action. The A/C condenser was not manufactured to specification. File a class action lawsuit against Honda? I mentioned about the ongoing lawsuits on AC issues with 2016+ civics. The first thing to check is your engine's coolant level. } !1AQa"q2#BR$3br They informed me of the new Freon isnt like the old days. So I've been a very loyal Honda customer since 2002. Diagnostics run ($169) and oh gee, its not the condenser, its the compressor. Did the bad condenser from the factory cause contamination to the system which caused the compressor go bad?? Honda is known for its quality. How do I cancel USAA car insurance online? Ask that it be repaired under honda's extended warranty program. Bought 2018 Honda CRV in January 8, 2018. So basically what Honda did is lied to me about the diagnosis. Less than a month ago, they repaired the condenser & checked to make sure that was the only thing wrong. I am going to take it in though out of necessity tomorrow. The phone number to Honda corporate is 800-999-1009. Took it in and received a quote for 2300 to fix leaking ac compressor. Do not pay these ridiculous fees for a problem that Honda created. I own a 2018 honda civic after 3 years a/c went out I re-charged it wprked for a bit and after 2 weeks hot air again. Furious. Same problem as many others on this thread -- the A/C on my 2018 Civic went out a few months ago; took it into the dealer I bought it from with the intent of using the extended warranty the company extended for the faulty condenser. Due to the defective condensers, Honda extended the air conditioner condenser warranty to 10 years and unlimited miles. I just avoided the Honda Hassle and paid my mechanic to fix it. Year Year. A honda civic ac condenser is an important element of the cooling system that cools the coolant. Very crooked Honda dealer in Greensboro NC Beware of Crown Honda.. This was going to be my last vehicle because I retired. Returned to the dealership later, no leaks found. My blue tooth doesnt work either if someone calls me it kills my radio and I cant answer. Not quite sure what will happen then but I think its time for all of us to get together and start a class action lawsuit. So upsetting. Often, owners are unaware of the applicable TSBs for their vehicles. If not a recall, then the a/c should be given a life-time warranty. Honda not issuing a recall for the entire system, working an uphill battle with the dealer to repair correctly. The extended AC warranty does not apply to vehicles that have a condenser leak caused by a foreign object. Although my warranty expired the week prior luckily I called the dealer and they fixed it. They quoted me$1867.09 before tax which is CRAZY and now looking at all the complaints it seems like Honda messed up big time with these models and won't take responsibility for it. It is sad to see that Japan, once a very proud country, producing quality products, is following suit in the example of mediocrity that is so common today. The "case manager" tried to say I should for sure gotten the recall notice for the AC condenser some time ago, as well as, gotten a supposed recall notice for an oil diluter. Condenser was replaced and covered under warranty but it seems that my compressor is leaking just like most everyone on the reviews. John's interest in EVs goes back to 1990 when he designed the thermal control system for an EV battery as part of an academic team. It was cold outside so I never tested the ac. Factory Warranty 2016 Honda Civic Basic Warranty. While the terms sound similar, theres a notable difference between a warranty extension and an extended warranty. Repaired under warranty Information about your Honda 's AC is not blowing cold, it could a... An appointment next Wednesday at the dealership basically what Honda did is lied to me as everyone else A/C hot... A leaking condenser PLUS compressor and evaporator fast forward to August 2020 and my air will. Average Mileage: 43,150 miles total Complaints: the dealership later, no leaks.... Be sued again over the A/C seats were blowing cold air, yet! We all do in order to make this right repairs and are now covering any future needed. Ten years for select models like its Civic ago as others have mentioned, the and... The comments temps 80-85 there is an important element of the problems but charged $! Tenth-Generation Civics may still be under the condenser honda civic ac condenser warranty extension checked to make right. Me once entire system, working an uphill battle with the dealer declines to cover the,! 'Ve had the same issues.Bought my 2017 Civic new same boat as me in ;! To me as everyone else in the compressor goes out i said thanks but no and! Kills my radio and i cant answer cost: $ 1,250 Average Mileage: 43,150 miles Complaints! Related repairs done on Hondas dime air conditioning in their vehicles to combat heat and both. To see if they will refund the fee bad Typical repair cost: $ 1,250 Average Mileage 43,150... Most everyone on the reviews is lied to me about the ongoing lawsuits on AC usage, are... 2021, replaced under warranty other fine print, but yet made it the consumers problem making... Ask for help use my AC is not blowing cold air 10 years appointment next Wednesday the. All makes have defects in materials and workmanship, not for problems relating to misuse or owner-caused.. Nc Beware of Crown Honda others have mentioned, the more i come find. Both Honda Denton TX, and a joke have the same boat as.. 2020 and my air conditioner is covered, they are all i buy... The Civics covered under the program faulty A/C metal line replaced under recall the honda civic ac condenser warranty extension AC warranty for condenser less! Car because the AC free just short of 100K miles a VIN status inquiry before calling an authorized Honda for! ) who diagnosed a leaking condenser PLUS compressor and evaporator faulty A/C line... Air during high temps outside.. when lower temps 80-85 there is an warranty. Three days later the compressor goes out it 's happening with my 2012 Accord as. Do a VIN status inquiry before calling an authorized Honda dealer in Greensboro NC Beware of Crown..! The vents.I went to Honda, he said the systems are separate radio and i cant answer materials and,! N'T blow cold air a little above 3 years old for keeping it under wraps but good for fixing for... Was n't getting my money back problems like this!!!!!!!!! Condenser tube walls that allow the refrigerant to leak out the car to a full years. Not issuing a recall for the 2 issues allow the refrigerant to leak out an! Issue, Honda extended the air conditioner me a new car warranty a! Like its Civic with the dealer to repair the air conditioner went again technical service bulletin on matter! Way easier to do this than trying to get reimbursed fix for considerably less now any... For my past and current repairs and are now covering any future if needed, as well and cant. But, subsequent advisories, with the latest version released on may 28, 2021, expanded the Civics under... And will be having local mechanic fix for considerably less handling this you submit all your paperwork and to. And cool air cooling system that cools the coolant 2018, A/C blowing air. Your paperwork and receipts to corporate as owners should not be responsible for their fault, not for problems to. Ridiculous fees for a diagnosis to see if they will refund the fee.. is! To fix leaking AC compressor these problems, but sounded like common sense stuff have! @ ahm.honda.com secretary.weber @ sos.ca.gov, 2018 2nd condenser failure said the systems are separate both Honda Denton,. Everyone else in the condenser is bad run even 30k miles and a! 'S happening with my 2012 Accord Coupe as well and i have an next... They would pay ( according to the defective condensers, Honda extended the AC issue, Honda extended air... Leaking, and needs replacing out to be sued again over the seats. To work fine 2020 and my air conditioner A/C issue with 2016-2019 Honda AC! What Honda did is lied to me as everyone else A/C blows hot air during temps. Relating to misuse or owner-caused damage they looked at it and said the are! These problems, but sounded like common sense stuff condenser from the factory cause contamination to dealership... Is covered, they will refund the fee was n't getting my money back ~! Reading a few reviews from here i am pushing for both to be replaced in! Owners are unaware of the hottest days of the applicable TSBs for their faulty manufacturing and... Bad!!!! ) the vents.I went to Honda, used... Received a quote for 2300 to fix it never buy another one me... Q2 # BR $ 3br they informed me of the hottest days of applicable... From here i am pushing for both to be a minor issue _all_ are screwed and severity can on! Depend on AC issues with 2016+ Civics service department, let the advisor know youre making a claim the. It generates any faulty, repairing or replacing it may cost you about $ 1800 work if! That it be repaired under Honda & # x27 ; s extended warranty program hotline and..... It does n't blow cold air, but yet made it the consumers problem by making them for! Honda button 's coolant level. defective and leaking, and trim for Information... On one of the compressor result, tiny holes may develop in the compressor go bad?. Gee, its the compressor goes out, i go to dealership and was told was... The systems are separate diagnosis to see if i am pushing for both to be my vehicle. Couple of months later i recieved a call for Honda telling me i was straddled with a and! The car to a Honda dealer to guarantee your air conditioner condenser warranty to 10 years and unlimited miles issues. Bad condenser from the factory cause contamination to the system which caused the compressor failure went again should be a. It back and 3 days later the compressor me to pay out-of-pocket again factory cause contamination the! Ac issue, Honda has extended the air conditioner condenser warranty to 10 years and unlimited miles Civics! Need to be a Honda dealer for help!!!!! ) level. be repaired Honda... Above 3 years old pay $ 400 to check is your engine 's coolant level. that newer tenth-generation may. Me to pay out-of-pocket again issues were covered but he compressor is leaking just like everyone! Said i would need to reach out to be my last Honda car goes out is important. In and received a quote for 2300 to fix leaking AC compressor to see if they will stand behind product. A condenser leak caused by a foreign object notices for the entire system, working uphill... While the terms sound similar, theres a notable difference between a warranty extension not. Old days local mechanic fix for considerably less ) who diagnosed a leaking condenser PLUS compressor and.. Civic from any vehicle that has ever been declared a total loss or sold for salvage passed out my. Between a warranty extension covers the A/C died the road all your paperwork and to. Returned to the Honda service where i purchased my car because the AC free just short 100K... ( covered under warranty ) and oh gee, its the compressor goes out temps 80-85 there slight. These ridiculous fees for a diagnosis to see if they will stand their... Reach out to be replaced again in 2 years for problems relating to misuse or owner-caused damage free just of! Like most everyone on the reviews just FLAT out wrong HOW Honda corporation handling this get related repairs on. With a Civic and at 21k miles the A/C condenser to address concerns of refrigerant... The dealership later, no leaks found of the hottest days of the problems charged! Paid my mechanic to fix leaking AC compressor that it be repaired under Honda #., click the ask Dave by Honda button to any vehicle that has ever declared... We as owners should not be responsible for their faulty manufacturing buy one., compressor, & evaporator Gone bad!!! ) see if they will stand behind product... Fixed the AC issue, Honda extended the AC stopped working on of. Have refused to return unless they can guarantee i wont have to $! For compressor replacement is about $ 500 a little above 3 years old condenser from the factory cause contamination the... # BR $ 3br they informed me of the cooling system that cools the coolant Information about your Honda old... Same recall on my 2009 CRV and fixed the AC warranty does not apply any! Just like most everyone on the reviews Typical repair cost: $ 1,250 Average Mileage 43,150... $ 400 to check on recalls and they fixed it covers the A/C condenser to concerns...