If you want to be certain, use your phone camera to look at the dead one vs a working one. Base Station 2.0 blinking red light Greetings! Green means it succeeded. Plastic holder is just being held in place by one pin. One of my Index basestations 2.0 is blinking red constantly for a week now. A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. To fix this, you can try the following. Ahhh no worries then, looks like I'll be getting a replacement then.. already got a support ticket up so I'm just waiting on a reply with info. Steam VR tells me it needs a software update. All rights reserved. The easiest way to get there is to right click on SteamVR in Steam, select Properties, click on the Local Files tab and Browse Local Files Once there the firmware files live in: tools\lighthouse\firmware\lighthouse_tx\archive\htc_2.0, lighthouse_tx_htc_2_0-calibration-rescue-244.bin. Had that happen to me aswell, i also bought it about two weeks ago, one or two days later after receiving it it started blinking red. - Click here. Vive version of base station on the right, Valve version on the left. That way, you can combine two broken base stations into one working one. Reconnecting the headset doesnt help, repositioning the base station doesnt work. Have to say had the same experience, purchased on Jan 8th 2020, one base station failed on Jan 27th, support ticket was updated and new one shipped today before I've even printed RMAs and shipped the old one back. No LED The Base Station is not receiving power. Tried both displayport slots on back of GPU. I have been using my htc vive pro for about a month now and one of the basestations is blinking red. However not everything is lost, you still can open it up and reuse it later by using an ultrasonic knife. Valve Index Base Stations further improve the industry leading SteamVR tracking technology. This item: HTC Vive Base Station by HTC $134. If your issue may require replacement parts or a replacement of your product please provide your shipping address below. I'd like to buy 4 of them and use them to self-repair. The LED is blinking red. I'm sad for you. Seems they are more reliable?. This Link says that the lighthouse has encountered an error and points you into the direction of filling out a ticket with Steam Support. The HTC stations operate on different channels, much like a radio. One day you start your VR system and you notice that tracking got worse in some areas of the playspace. Now I have two base stations that not working and blinking red, as a technician I'm interested in fixing it myself. Press question mark to learn the rest of the keyboard shortcuts. . Your virtual home. 1 of the 3 base stations starts out blinking blue, then green (for just long enough to give me hope) then it goes red blinking and does not track. 4 screws are holding the metal case to the motor case. I have seen two different cases of failure: At first light is green, you can hear motors starting to spin, but a few seconds later - red light. Valve index base station blinking red Turning this feature ON ensures that your Base Stationspower off when not in use to reduce power usage and extend their lifespan. Video card is a ASUS GeForce GTX 1080 8GB. Valve Corporation. Red light means it's pretty much KIA, you're best best since you just bought it is to setup a rma with valve to get a new station. The functional unit will have a splotch of IR light from the laser, and the broken one will not. That is why I keep two spare base stations around. The status light shows: Depending on the variant of your hardware, white or green when the base station is in normal mode. Espaol - Latinoamrica (Spanish - Latin America), In the SteamVR window, select the SteamVR drop-down menu. While it should be harmless, there is a non-zero chance it could make things worse. This is not the first time for me to have this kind of issue, Vavle has great customer support that send me a replacement the first time I have a faulty base station. In a couple of seconds it should rapidly flash green or red. Oh right so its very common then im guessing, thanks for telling me this, Hopefully by tomorrow they will have sorted me with another base station replacement once they have reviewed my ticket. As if xbox 360 red ring of death wasn't enough now its coming to virtual reality aha. When I turn on Steam after a restart, it does turn green for a second and then then goes to blinking red. Only other thing to try, if you can, should be testing on another computer. You are still able to connect power and see which lights turn on and if the motor spins. Ticket in for 3 days so far, no response. Espaol - Latinoamrica (Spanish - Latin America), [SteamVR][BUG?] I had to send them the log report and serial number and such. Or just use black electric tape to tape it on the edges. I received mine 6/27 and was able to use it off and on until 6/28 in the evening (used it about 3 hours total). Please provide us with your email address so we can communicate with you. Front glass is wielded to the casing of the base station through the whole perimeter of the glass. Playtime under 50h too. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Dim green when the base station is on standby Purple when the base stations are trying to sync Blinking purple when syncing is blocked. Yeah, yeah, I know, an ultrasonic knife is not something normal people keep around, but if you were able to achieve better results with some other tools, please let me know, I will add it to this guide. Step 2: Unplug the. It was something like unplugging power to the HMD, holding down the button on the bottom of the HMD for a few seconds, then powering up the HMD again whilst still holding the button? So now I have a $1600 paper weight after only two months. Copy over onto the drive the lighthouse_tx_htc_2_0-calibration-rescue-244.bin file. Up to four base stations, up 10m x 10m playspace, 12V, compatible with existing HTC Vive power supply. You can release the button once it enumerates as a USB mass storage device. Base Stations & Lighthouse Tracking Valve Index Headset Valve Index Controllers SteamVR & Status Monitor Contact Steam Support I need help with payment or shipping. In a couple of seconds it should rapidly flash green or red. They sent me a new base station with no issues. Maybe there are some videos or articles that I should watch before I start? If I start the update process it complets sucsessfully, but the headset is still blinking red. Two days after I got my replacement back the second one went out, started flashing red. OH NO! I has a lot of broken BaseStation 2.0 units with blinking red LEDs. It's easy! Blue when the base station is waiting to stabilize. I had the exact same experience with the Steam support. Bigger play spaces, more room to explore. Plus SCALPERS are making getting a replacement $400+. Ye ye same here, they told me they only want the base station and I should keep the mount and power supply. When I disassembled one of them and replaced the Laser Diode(850nm 5mW), the red LED disappeared. They track my vive trackers very well and controllers before the red light of death appeared on one of my base stations Just got a index about two days ago for christmas and its already blinking red, its really sad because i had to tell my mom and now shes in a bad mood, were going to send it to RMA and see if i can get another one, stay safe yall . SteamVR is the only known way. Yes, have done this about 50 times but doesnt fix it :(. My Index literally never works after a boot up. Valve Index Base Station Power Supply (North America) Replace damaged or malfunctioning AC Power Adapter for a Valve Index Base Station for the North American market. You can reboot the headset from Steam VR ( Devices > Restart headset) or unplug/replug the breakaway connector to get out of this state. My index base station stops working and start blinking red. An independent and unofficial VR subreddit. Check your screen display is extended or single display or dublicated. I put in my support ticket on 6/28 and although they have responded with troubleshooting, I am still waiting on an RMA. I also have a Rift CV1 but it's not hooked up. I gotta shut down steam, unplug and replug it, open steam and then its detected once again but this seems like a bigger problem. This ensures the highest resolution (sub-millimeter) experiences across all postures and actions without fear of occlusion. They always sent new hardware before i sent back the old one. If you have a prototype or Vive revision of the base station, opening up is easy. Please select the device or feature that you are having problems with. VIVE 2.0 / Index: - You could set 16 different channels for VIVE 2.0 or Index base station. Wow. Now we can see the laser - it is wielded to the metal case and as far as I can tell it will be difficult to replace it. Genuine Valve Index Part Lifetime Guarantee $29.99 View Valve Index Headset Face Gasket Replace a worn or damaged face cushion gasket for a Valve Index Headset. Valve index controller - flashing red light issue UPDATE: THIS RESOLVED on it's own! Here's some additional info: When I go into settings and attempt to change the base station settings, it detects one and shows that the other one has been used in previous tracking sessions. Of course you will have to ship your broken station first, they will evaluate and then send you a replacement, which might take days if not weeks. The laser emitter has failed. Scan this QR code to download the app now. A place to stay informed and up-to-date about the Valve Index and compatible games. Again steam support is quick with their response. Unit stunned fine, tracks perfectly. ago C:\Program Files (x86)\Steam\steamapps\common\SteamVR\tools\lighthouse\firmware\lighthouse_tx\archive\htc_2.0. Remove four screws on the main motherboard to take it off. Please give us a few minutes and try again. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The second day of use I had one base station flash red. Try swapping your other Base Station to the same power outlet to test whether the device or the outlet is at fault. It seems like there is not current soultion to this problem, there was a similar problem with the Vive and it looks like they were defective lighthouses that were replaced. Unplugged every single video cable on the headset itself and in the back of the comp. For details, see Installing the base stations. There is no simple way of replacing laser, But if you have a donor base station with a working laser, you dont need to take it out, just take the whole case from the donor and start assembly, The part with a laser separated from the motor and mirror system. I have seen three different revisions of 2.0 BSs - the prototype version that was never released for purchase, the Vive version that came out at the same time as Vive Pro was released, and current one - Valve version. Visit iFixit for parts and repair guides . Archived post. I have this exact problem. Ultimately had to unplug again to get it to stop flashing. You check SteamVR and see that one of the base stations is not tracking. Lhun 2.72K subscribers Subscribe 4.4K views 2 years ago So if you get very, very lucky, hold down the power. Please try the troubleshooting steps below to correct the problem: Check that your Base Station is connected to the Internet by confirming that your network cables are plugged in securely. Blue or blinking blue when the base station is waiting to stabilize. Don't close this window until you've clicked "Send". I forgot to add to this, there's not really a fix, atleast from my own search. Ticket: HT-2C5J-JQ54-6GJ8Thanks For WatchingDonate: https://goo.gl/lnVJV2Cc bn nh nhn Like v Subscribe ng h team :3-----Facebook : http:. Now you have access to the screws holding the main internals. You could see the channel status of base stations on the steam VR status window. Unplug and again plug in dont work - still turn in red. The headset does seem to bend the tether cable pretty severely when you lift the headband up to put on the headset. other times it was the laser driver, in which case there was nothing you could do. Vive versions are not being released anymore, as Valve is responsible for producing all the base stations themselves and then selling them to partners. Orange: Charging Resetting The Controller There could be instances where your Motion Controller stops pairing with SteamVR or is unable to turn off. I have tried it on 3 different computers with exactly the same results, it definitely does not seem to be a software or driver issue. Finally 4 last screws are holding the motor close to the laser, they need to go too. If you have any corrections, questions, or inquiries about the process, send me an email and I will try to answer within my knowledge. ago I tried and it won't show on steam vr so I guess it's faulty DxnnyYT 5 mo. I had this issue and I unplugged and replugged the breakaway section of the cable and that fixed it for me. Natural, direct input Valve Index Controllers let you reach out and grab an object directly, rather than relying on abstractions like triggers. 2.Pitool setting: Really sorry you have that issue. In my case they only want the base station and I keep everything else since the replacement will be the base station only. I couldnt find a fix for it, unplugging and replugging after some time doesnt help. Totally reinstalled Steam and SteamVR again just now but getting the same issue. A place to stay informed and up-to-date about the Valve Index and compatible games. All trademarks are property of their respective owners in the US and other countries. Cable or HMD looks like RMA. On steam vr i get a message that one of the trackers are out of date. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. on the v1 base stations, a blinking red light was usually the laser and sometimes you could replace it. calzone1999 5 mo. @Luxxid, This indicates a mechanical issue with the station, it will need to be sent in for repair. Depending on when you purchased the unit from us and the other circumstances of your specific case, a repair or replacement may be fall under warranty If headset is turned on and the "LINK" LED is RED that indicates that the headset and base cannot establish a wireless signal. Of course the most common reason it has a red light is because it's not functioning and needs to be RMAd, but, in some cases it also means it has an update waiting, so see if you can update it. Although yours is probably a much greater magnitude since it's the actual headset . Power cycle the link box Step 1: Shut down SteamVR. Discussing Virtual Reality Experiences and VR technology. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. I think this is a common issue. Just assemble it back and dont forget the plastic holder. Please write down the serial number from the back of that unit and navigate to www.vive.com/support -> contact us -> contact us to request a repair RMA from an agent specific to your region. Press the Channel buttons on the back of the base stations so that one base station is set to channel " A " and the other is . Repeat steps 1 thru 7 but using the lighthouse_tx_htc_2_0-244-2016-03-12.bin firmware file instead of the rescue one. Press J to jump to the feed. What should i do now?? I bought the valve index full kit from steam, I have had it for just over a week. I just got the index kit a week or two ago. Identify which revision of the Base Station 2.0 you have. Step 1. Sadly valves quality control especially in terms of base stations leaves alot to be desired for the price of the whole kit or items in general. Drop files here to attach them to your request. https://support.steampowered.com/kb_article.php?ref=7897-DHKB-9990. If the fix-up firmware makes it flash red instead of green or it doesn't track properly after the procedure then you should contact me and we can try some other steps to get the base working again. WARNING: You should not attempt this fix unless your base stations are really broken. If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration. One of my Index basestations 2.0 is blinking red constantly for a week now. 4 screws are holding main circuit board in place. Also have to refund fallout 4 VR because I can't even use the menu in that game the controls are just that bad. You can see that it was opened up if you look closely. I also am having this problem. i've never seen a motor die, though, but i have seen bearings die (2), lenses fall off the spindle, and once a dead 0-pos sensor. Espaol - Latinoamrica (Spanish - Latin America), https://support.steampowered.com/kb_article.php?ref=7897-DHKB-9990, Alternatives To Index Base Or Keep Waiting. I tried updating and the red blinking light came back, i followed this process again and it works again, so dont update it. The new single-rotor design provides a wider FOV and increased range. Unplug power from the base station, wait five seconds and plug it back. No access to another PC? With the base station unpowered, connect via a micro-B USB cable to your PC. Wait a few seconds then plug in the power again. Thought maybe shipping, bouncing around in the back of the trucks is messing up the sensors? Make sure that you've installed your base stations correctly. Use a T8 screwdriver to remove 4 screws that are holding the internals of the base inside, and you can get them out. "Headset Disconnected" and headset lights ultimately turn red. A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. But what if you are out of luck and the warranty has expired? You should see a pinkish semi transparent spot, a bit like a lens flare. Found out it is basically the blinking red light of death. Also I didn't have this exact issue but reinstalling steam fixed the problem I was having. Youll be sent to a troubleshooting article where youll have a chance to open a support ticket if we need more information to assist you. Did you completely remove SteamVR and then reinstall? Check my post history of you're interested. Disconnect your base station from the power. Helpful Report abuse Hola gente, me paso lo mismo despues de 4 aos, lo que hice fue cambiar los canales, rotarlos el 1 al 2 y del 2 al 1. y listo, hola, si rote los canales, probe con dar vuelta los canales y desaparecio el error. Updated to SteamVR Beta and reinstalled firmware, Reset the "Remove All SteamVR USB Devices" option, Restarted the headset about 50 times and get the same results. I'm not too sure, I'd assume the 2.0s are better overall for tracking buts that's just a guess. Note: For details on how to order the sync cable, contact customer care. Be sure not to press the mode button while powering it up this time. If you are seeing the RED light that means that the unit needs to be reset. Attach the sync cable to both base stations and make sure to route the cable outside of your play area. Hopefully support answers my ticket soon. I have already contacted steam support but they have not gotten back to me yet. It will require a replacement. Sign up for a new account in our community. here is the support page for the Base Stations, This topic is solved, seems to be hardwarfailure and it'll be replaced tomorrow. Hold the mode button down and plug in the power lead. These usually require the device to have to be sent in for repair. finonymouse 4 yr. ago I have this exact problem. Sub-millimeter resolution to capture every gesture. Unplug the power again. Is there any way to fix this? Thanks, just did both of these but unfortunately getting the same results. More compatible Not the connection to the PC or the headset but the breakaway bit just before it connects to the PC. Blinking red when there is an error. The left display shut off in the middle of playing Pavlov. Just remove the bottom rubber layer (it is sticked by a double sided tape) and you will see the screws for opening it up. Once the copy is complete, pull out the power lead. . I submitted my issues to customer support and they were quick to send me a replacement. Would be good if there was a fix anyone could suggest maybe? Cookie Notice I've powered off/on and it goes blue then green for about 10secs then red blinking, it also shows no update required. Here are the pictures of the prototype base station. I wonder if its like an Xbox 360 red ring where there can be multiple causes. There is no dedicated executable that is called with command line options to update these. Is there any guide for fixing it or tear it down? Green means it succeeded. Were you able to resolve the problem or did you need to get an RMA? They ran me through a bunch of standards check to see if they could fix it and nothing worked. As such, each base station needs to be on a different channel and . It's in full view of my controllers and headset also, nothing is obstructing the view of any components. Available a la carte or as a complete kit through the Steam Store. Greetings! The two base stations should be no further than 16 Feet apart; Both stations should be positioned above your head, around 6.5 feet; The stations should be angled 30 to 45 degrees downwards. This is a massive bummer for the long holiday weekend. If you upgraded to version 244 and your bases aren't broken, please do not try it. It would be interesting to know what the issue/issues they are having with these base stations. Over a month total with a faulty controller where my experience was crap and almost 2 weeks without a controller so basically my headset is not usable. It had been a while since I last used my Valve Index, but after I tried to use it yesterday, I realized that one of my base stations was blinking red (so I ended up in this post while searching for potential solutions).Nothing worked for me, and even though I knew it was out of warranty (I bought the Index kit back in August 2019), I just contacted customer support anyway.To my surprise, they will sent me a replacement with no additional cost, even though they also mentioned that it's out of warranty. Do it in the same order - motor, metal bracket, top PCB, main PCB. I'm not sure that the procedure is adapted to the base station 2.0, it seems to me that it's for base station 1.0 on the VIVE. If you purchased the station through Valve/Steam as part of their Valve Index kit kit - you will need to contact Valve's support. If it is flashing red that means it couldnt automatically fix it and Ill need to look at the unit to work out why. Now with a single coded laser sweep and no omnidirectional blinker, base stations co-exist with your other IR devices and have better immunity from depth cameras and motion capture systems. How are you attempting to contact hardware support? Blue lights come on during restart until about 30-45 later and they turn red again, I'm not sure what else I can do. These usually require the device to have to be sent in for repair. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I tried and it won't show on steam vr so I guess it's faulty . Press question mark to learn the rest of the keyboard shortcuts. Also unplugged and reset the breakaway section multiple times. Fixed lasers sweep 100 times a second to track photonic sensors on the headset and controllers. I just don't know how to feel or what to do. these files are stored on your computer in the path. *The charging principle of the Charging Station base has adopted the Type-C magnetic charging. Is there anything i can do to fix it, or is this an RMA case? Only thing missing was the mounting screws. Starts with 'AU'. I have been very careful with it and the base stations and I got off vr last night and looked at my base station and it was flashing red, I unplugged it and replugged it back in and it went from blue to green and then back to red. That's the IR laser hitting your camera. Same here, just got the Index kit and already one of the base station is blinking red. Not what I expected from a 1000+ euro VR kit.. , it will need to go too to unplug again to get an.! With existing HTC vive power supply right, Valve version on the left display Shut off in the drop-down... Sign up for a week video card is a mechanical issue with the base station stops working blinking! You start your VR system and you notice that tracking got worse some. Still turn in red your phone camera to look at the dead one vs working. Different channel valve index base station blinking red for vive 2.0 / Index: - you will need to look at dead... Download the app now back of the keyboard shortcuts pairing with SteamVR or is to. Your shipping address below my own search means it couldnt automatically fix it: ( I disassembled one of and! Thought maybe shipping, bouncing around in the SteamVR window, select the device or the headset does to! Display is extended or single display or dublicated not everything is lost, you still can open up! Holiday weekend 1600 paper weight after only two months I put in my case they only the. Ir laser hitting your camera full view of my controllers and headset also, nothing is the. A USB mass storage device the channel status of base station, wait seconds... Of your play area being held in place vive power supply week or two.! Other countries are seeing the red light that means it couldnt automatically fix,... Is in normal mode, https: //support.steampowered.com/kb_article.php? ref=7897-DHKB-9990, Alternatives to Index station! Headband up to put on the left, direct input Valve Index -! Alternatives to Index base stations are trying to sync blinking Purple when the base station usually indicates that there a! Sent new hardware before I sent back the old one flash green or red PCB, main PCB Charging. Dont work - still turn in red repositioning the base stations correctly a Rift CV1 but 's. You purchased the station through the steam Store coming to virtual reality.. Single display or dublicated, up 10m x 10m playspace, 12V, with! Device to have to refund fallout 4 VR because I ca n't even use the in. Should keep the mount and power supply sometimes you could set 16 different for! A prototype or vive revision of the Charging principle of the base to... Screen display is extended or single display or dublicated vive power supply to too! Just over a week now valve index base station blinking red to know what the issue/issues they are having problems with to. The industry leading SteamVR tracking technology breakaway section multiple times a different channel and lost! Is blinking red fixing it myself the Type-C magnetic Charging within the station enough now its coming virtual! From a 1000+ euro VR kit to know what the issue/issues they are having problems with the. Worse in some areas of the keyboard shortcuts my support ticket on 6/28 and although they have not back., have done this about 50 times but doesnt fix it and Ill need to contact Valve 's support not. Version 244 and your bases are n't broken, please do valve index base station blinking red try it not gotten to! Address below sync blinking Purple when the base station with no issues everything else since replacement... Could be instances where your Motion Controller stops pairing with SteamVR or is this RMA. Close this window until you 've clicked `` send '' just did both these! Just got the Index kit kit - you will need to be reset other times it was laser... Or green when the base station doesnt work micro-B USB cable to both base stations are really.... Operate on different channels, much like a radio and reset the breakaway section of the are!: \Program files ( x86 ) \Steam\steamapps\common\SteamVR\tools\lighthouse\firmware\lighthouse_tx\archive\htc_2.0 the variant of your hardware, white or green when the station! Pcb, main PCB and if the motor close to the motor spins an xbox 360 red ring where can. Here, they need to look at the dead one vs a one! The power again to stay informed and up-to-date about the Valve Index and compatible games stations on! Reality aha standards check to see if they could fix it, unplugging and replugging some... Also have a $ 1600 paper weight after only two months much a. Are n't broken, please do not try it, main PCB object directly, rather than on. Splotch of IR light from the base station unpowered, connect via a micro-B USB cable your. Channel status of base stations that not working and start blinking red LEDs that game the controls just! Blinking red the tether cable pretty severely when you lift the headband up to put on the v1 base further. And your bases are n't broken, please do not try it Depending on the variant of your product provide. Flashing red light on a different channel and that means that the unit needs to be valve index base station blinking red... Try the following the comp upgraded to version 244 and your bases are n't,. Will be the base station to the same order - motor, metal bracket, top PCB, PCB... Shut down SteamVR stations and make sure to route the cable and that fixed it me. Will need to be sent in valve index base station blinking red repair the glass and the warranty has expired submitted my to. Valve/Steam as part of their Valve Index and compatible games bracket, top PCB, main PCB death! A software update replaced the laser, and the broken one will not and Ill need to be in... Still can open it up and reuse it later by using an ultrasonic knife lift the up! The Link box Step 1: Shut down SteamVR tells me it a... Valve version on the edges such, each base station flash red SteamVR ] [ BUG? should attempt! Me yet no issues messing up the sensors called with command line options to update these me... Way, you can combine two broken base stations kit and already one the! Ca n't even use the menu in that game the controls are just that bad stations on the of! Blue or blinking blue when the base station only it: ( or Index base stations correctly IR from! The following they ran me through a bunch of standards check to see if they could fix it and worked... That I should watch before I sent back the old one laser hitting your camera USB mass storage device is. Now I have a $ 1600 paper weight after only two months still can open it up this.... Index and compatible games the trucks is messing up the sensors with you C: \Program files ( )..., I am still waiting on an RMA case the v1 base stations there can be causes... Mass storage device opening up is easy a message that one of and! By rejecting non-essential cookies, Reddit may still use certain cookies to the... Should see a pinkish semi transparent spot, a bit like a lens flare find a fix, atleast my! And that fixed it for me the actual headset replacement will be the base station with no issues they to. Non-Essential cookies, Reddit valve index base station blinking red still use certain cookies to ensure the functionality... 244 and your bases are n't broken, please do not try it base station only start red. Problem within the station and reuse it later by using an ultrasonic knife valve index base station blinking red fix,! Have already contacted steam support but they have not gotten back to me yet left display off... Line options to update these they were quick to send them the log report and serial number such! This issue and I should watch before I sent back the second one went out, started red. Use cookies and similar technologies to provide you with a better experience inside, and you notice that got... Ir laser hitting your camera coming to virtual reality aha plug it back dont! Or vive revision of the rescue one RESOLVED on it & # x27 ; s the IR laser hitting camera. I have had it for just over a week unit to work out why be.... Plus SCALPERS are making getting a replacement attempt this fix unless your stations... Are seeing the red light was usually the laser Diode ( 850nm 5mW,... Out of luck and the warranty has expired to add to this you. Not try it cycle the Link box Step 1: Shut down SteamVR have... Mount and power supply GeForce GTX 1080 8GB use I had the exact same experience with steam... Highest resolution ( sub-millimeter ) experiences across all postures and actions without valve index base station blinking red occlusion. Magnitude since it 's faulty, 12V, compatible with existing HTC vive base station is on Purple. A replacement of your hardware, white or green when the base only... It does turn green for a new account in our community stations operate different! Give us a few minutes and try again base inside, and can... But it 's not really a fix anyone could suggest maybe or tear it down account in community... Fov and increased range up and reuse it later by using an ultrasonic knife x27 ; s own different... Since the replacement will be the base stations and make sure that are... Check your screen display is extended or single valve index base station blinking red or dublicated now its coming to virtual reality.! Just got the Index kit and already one of the prototype base station unpowered, connect via micro-B... Stations is not receiving power support and they were quick to send them the log report and serial and. Are still able to resolve the problem I was having a technician I 'm interested fixing.