Poor bank poor services. I argue with the guy and he still will not provide me with any other options. Customer service is lousy. No regrets! They didn't help me at all. Through the app, customers can check their balance, view their transaction history, find free ATMs, deposit checks, send money to other GoBank cards, and receive account alerts. Electronic payments take two to three days if done before 1 p.m. Called bank to get the check number or copy of check for verification because you can't see copy of bill pay checks online from your account. They are rude and a complete rip off. Had a lady that could barely speak English laugh out loud and tell me her self that Im not getting my money. You can cashchecks from home, and Go2bank has a nationwide ATM network with no fees and cash-back options. Never had an issue when I started using it again out of the blue. You call in, answer don't questions and they will fix it ASAP. My opinion is DO NOT USE THIS BANK. I have been using GoBank for a long time now. We called customer support multiple times with call durations of more than 45 minutes for them to offer no apologies and to hang up on us. Now I have to use my money for health reasons and they said it would be another 2 weeks before I could receive it through the mail. Waiting for team to manually unlock it. I have seen many reviews that have similar situations. If you have a P.O. You can report your GO2bank debit card lost or stolen and request a replacement card in the GO2bank app, or by calling Customer Care at (855) 459-1334. FDIC need to take their name off this Cricket bank. Several years now and I still have 0 problems. Box for an address your screwed. Just because I called to dispute something I didnt recognize! Its time for a class action lawsuit as theyve closed Go Bank and holding 90% of their customers money. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. The issues I am reading below are truly ridiculous, as I have NEVER had any kind of issues. This company is a fraud and all of the customer service agents are in on it. This number finally let me connect with someone who said that he will lock my account (I guess they can't just nuke it and be done with it.) Once the money was deposited in my GoBank account I transferred a small portion to another account. This was also fast. In the last 4 months. Offer valid through April 11, 2023. I actually love it I get my deposit 2 days early everything is super convenient I don't even have to login to check my balance just pulled the bank screen up and move a little slider. It also took me forever to get it thru her head that it wasnt a debit card transaction & that it was done thru their bill pay. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. All third-party names and logos are trademarks of their respective owners. Over the years I've never missed a deposit, never had any issues reaching them I did however notice my customer service number is different from the one on the new cards. If a company has a Visit Site and/or phone number next Your Service Area. I like it for the free load at walmart, I have tried a few 7-11s, they didn't support it. GoBank consistently receives poor reviews from its customers. He FINALLY had another agent contact me a day or so later & as soon as I explained I wanted to dispute a transaction there was instant attitude from the agent & she was talking & acting as though she believed I was lying or something based off the things she would say & way she was treating me! Working as a Nurse for over 36 years I can tell you it is frustrating to know they could just close my account after 8 years with no warning because they sent a new card after selling their business and could not activate it. I actually love this account. Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. Talk about a perk! Spring, TX, Marvin Williams I had to issue a check for someone to cash for me. With a different bank, I'd be biting my nails about the fact that, for example, a bill was due on the 5th, but I didn't get paid until the 6th. I called the number on the back of the card to see if there was a mistake and they ask my for my social security which I know Im not supposed to give. When I've done mobile check deposits with other banks (the feature where you use the app to take a picture of both sides of the check and deposit it), the money was often available within an hour or two, maybe the next business day if I deposited it late at night or on a Sunday. Call us and provide the ticket number below: We are currently experiencing an unplanned outage for this product. | Barkhamsted, CT, Lonnie Sapp I then have to call Go2 and put in a ticket for that vendor to be approved, wait an hour, then try the purchase again. As if this is not bad enough, I just learned today that my neighbor, who uses Go2Bank (which is also owned by Green Dot Corp) is going through the same thing. Mobile number verification, email address verification and mobile app are required to access all features. I checked on previous months and noticed direct deposit being made on the 20th and 23rd of the month without a charge of the monthly service fee. GO2bank is a trademark of Green Dot Corporation. The account can be opened on a smartphone or computer, and the starter Mastercard debit card is immediately activated and usable until the permanent card arrives. If purchases look suspicious, they will be flagged. They locked my account and then wouldnt let me access my money!! It has been months and they still will not let me have access and you cannot get a hold of a human being. 2023 Trustpilot, Inc. All rights reserved. Told person I wanted to dispute amounts because Merchant never received payment but money was taken from my account. We are pleased to have you as a customer and are committed to providing you with exceptional service that exceeds your expectations. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. So basically they stole my money. If you have a question, concern or comment about your water service, we encourage you to call customer service at1-800-999-4033. When I reached customer service, they told me it was due to a "pattern of reloading and withdrawal activities", and that their "investigation proved the activities to be against their security protocols". As soon as direct deposit hit. I recently looked at my account and noticed that on June 19th my account was debited with a $8.95 monthly service fee. It keeps saying error try again! Deposit was released and the pending charge disappeared. But I have had no issues with my bank or my bank card. GO2bank is Green Dot's flagship digital bank. So when the payee tried to cash the check on the 5th, everything was already taken care of. So now Im pissed off. Definitely the new GOAT. I have read reviews on other websites like this and everyone is saying the same thing about their money being stolen from the bank and then you cant get a hold of anybody no matter what you do. I tried to make an online purchase at Target and it was declined as an "inappropriate vendor". Chat support is available 24 hours a day, 7 days a week. When you let GoBank know that you've authorized the check, they just take that amount away from your balance automatically and immediately. That costs on average about $ 12.00 per check. If you have been a victim of Go Bank holding your funds, locking or closing your account. Other than that it is a very good deal. Say they cant override the system and I have to wait two weeks to get a refund back. Saint Paul, MN, bigmiker All they could have done was reset my password or fix whatever that was wrong with my account instead of making me wait a couple days to fix something so simple. Chat with us Chat support is available 24 hours a day, 7 days a week. When I went to close the account today, I had -$10, and it wouldn't let me close it online. Used bill pay to pay my bills with no problems for awhile, Until I was notified from one Merchant that they hadnt received 2 payments. Now how did they let these charges go threw ? See our How We Rank page for more details. Go bank it's one of the best Banks I have ever had. Cos yes they hung up on me 3 times. Gobank is awesome. I know you're seeing all the reviews already for this place do not use it. Unsubscribe easily. Then without warning or even giving me option to transfer my remaining money out or SOMETHING so that I could have a way to access that money before they shut my accounts cards off. Just seems like a bunch of scammers. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Lake Arrowhead, CA, Jennifer McKinney Worst customer journey I have ever experienced. Phone number.. And e-maill address associated with your account. Dont have nothing deposited to this bank at all. Praying for a quick resolve as my money is actually in the vault part of my account ( like savings) I cannot make purchases or pay bills without first moving the money from the vault where it can then be used! Golden State Water Company takes great pride in providing you with professional, courteous and prompt service. If you decide to call us, try our automated telephone banking service for balance, deposit, or transaction information. Last night my card was froze even though I said the charge was not fraud. They cannot direct deposits from a 'foreign' bank despite the fact that the deposit would come from a domestic bank and is a social security payment from Europe. Get buying tips about Online Banks delivered to your inbox. Through GoBank, in partnership with Uber, the Uber Visa Debit Card gives you rewards on every day spending, such as cash back on all purchases with no overdraft fees, monthly fees, or minimum balances. I gave them a 1 star because the 0 star is not an option. If you have a question, concern or comment about your water service, we encourage . This compensation does, $8.95 monthly fee which can be waived if you meet certain criteria, Out-of-network ATM fee of $3 if you withdraw money from an ATM outside of GoBank's network, Cash deposit fee up to $4.95 at certain retail locations ($0 at Walmart), Paper check deposit fee through Ingo Money, Replacement card fee of $5 if your card is lost, damaged, or stolen, Foreign transaction fee of 3% of total purchase amount. This is the worst bank I have ever experienced. If I can give the is bank 0 stars I would this some bs, I had a deposit coming back on my account that was suppose to be released over 10 days ago. Miami, FL, Robert Wear So again, please do not bank with GoBank!!!! They promised to send a new card but do not do so and closed my account without warning "due to time issues". If you need to speak to us, we will be happy to help. Go2bank never gave my money back. Here I deposited $440 last Friday and within 20 minutes got burned on an Uber eats in San Francisco; I live in Arizona. I have not been able to make a payment in months to their credit card. Provide your card number or SSN. !immediately charged a 5 dollar monthly bank fee causing me to have my last 15 dollars trapped in the account due to only being able to withdraw 20 dollar amounts customer service is a joke he barely spoke english. Terms Wow, some other people have had some terrible experiences! It is important to note that GoBank assets are protected by the Federal Deposit Insurance Corporation (FDIC), which means your money is just as safe as it would be in a normal bank. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We'll use your email address to have your information ready when you call. More and more places are no longer accepting their debits. Otherwise, it will take longer. GoBank makes it easy to deposit cash to your checking account at over 100,000 retail locations nationwide. Check out top questions, quick help guides and more FAQs. Very frustrating. The next morning the -$73 was still there I called customer service again and was given some excuse that made no sense that there were multiple charges for a purchase that was made almost a week ago and had cleared but because it was posted to my account multiple times I have to wait 10 days for the company to return the funds to gobank and they will credit my account. The app also includes the following helpful, and unique, features: The app is available for both Android and iOS. I complied and they said I failed, but could not tell me why. Here I am 14 days later and GoBank has returned 51 transactions telling me they are reviewing the remaining 63 and should be finished around the end of the month and then they will let me know the status of the remaining 63 transactions. Anywhere from $0 to $9 per month. customers to them. Tewksbury, MA, Vidocity Media I told her that was not satisfactory and I would close my account. Get quick answers with our robust library of help articles and videos. Georgetown, TX, David Williams Were happy to take your call during this busy time. For immediate access to account information,login(opens new window)orenroll(opens new window)in personal Online Banking. HA! Absolutely the worse bank Ive ever dealt with!! Edited September 14, 2021, Sarah Moore While being a paid subscriber to Best Company for Business does not directly Download the app to open an account or visit GO2bank.com to learn more. Again, #Go2bank has mistakenly locked my card; a CSR and I unlocked it; then the bank said they locked it again. There's no need to keep up with a ledger or risk forgetting about a check that you wrote until it's cashed. They are not refund my money. Never thought there would come a day in America this would happen again. They promote u get your check deposited up to 2 days earlier and not true, every other bank posts money at midnight the day of payment. GO2bank is a digital banking solution that's available through a mobile app or the company website. Mobile number or email address verification and mobile app are required to access all features. The security features are vast, incentives for saving and deposits and a secured credit card to assist with credit rehabilitation. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. immediately called the 1-800 number on my card and got an obvious overseas call center working from a script. Routing Number. I have been a gobank user for over five years, I have had several times that I have had problems with unauthorized charge or loss of money,they have always done right on it. Do you think they care that the honest customer got frauded or are being unconvinced and going without there hard earned money. Back then you could choose how much you wanted to pay for service. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and I'll be moving to a different bank ASAP. Verify you have the applicable role/permissions to troubleshoot your concern, Phone number of the account /business name. Had direct deposit set up & used for years with no problems. Go2Bank digital banking app is by far the leader in the industry. Other customers report that customer representatives are insensitive and inflexible to their needs and individual requests, even though those needs and requests fall within the legal guidelines and normal expectations a checking account holder would have. I was a customer for over 5 years. Was alerted by the text alert and became aware of the attacks around transaction 25 or so. I was given the $60 credit that should have brought my account to the undisputed -$13. Brooklyn, NY, Deb Hughes Ive been with gobank for over two years now and have not had a single problem. I just filled out my 3rd dispute form in as many months.. For the same Fraud! FedACH Routing. | By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Dearborn, MI, Arielle Joy See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Sec code. you will LOSE your money forever, and you'll never get through to an English speaking human being who can offer ANY help whatsoever!!! This online bank is not consumer friendly. Ive been calling this bank for almost a week. They simply transfer you from one incompetent and uncaring person to the next. The new balance for my account due to the supposed errors was NEGATIVE $4385.03 which they said I am required to pay before my account can be closed. . Follow the instructions given by the automated service. Do you think the company cares about the person who pays them once a month plus Everytime I add money. Decatur, IL, Starlet All rights reserved. I hope this review saves someone from this frustration. So my warning to all consumers is to NEVER do business with Green Dot Corp. DON'T DO IT! They won't dispute. Partner terms and conditions apply. www.go2bank.com 855-459-1334 1675 N. 200 W Provo, UT 84604 Go2bank 4.5% APY Up To $5000 On Savings Account - 1/15/2023 Reviews (11) Long-Time User Posted by: Kahra | 19 hours ago Go2 had a bit of a rough start, but that is to be expected with most new services. They say it takes a hour for them to manually fix it which is unacceptable!!! We attempt to partner with many of the companies on our site. Worst banking ever!! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Never had any issues what so ever. Thats not even a half of it but Im sure you get the point do not bank here. DO NOT BANK with them. How do I report my GO2bank debit card lost or stolen? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. And the vault is awesome. Gobank is the best. Thanks GoBank for making my life easier!! I dont even see an email where I could email. 8,566 satisfied customers I need to log in to my account. But yet they say your account can never be overdrawn. The whole thing took 10-15 minutes, and the customer service reps were very polite and helpful! Horrible, this bank is stealing from me several times. Even after sending in a copy of my driver's license for verification its been more than a week and they still want unlock my account. All clients can access online statements or setup mobile banking. My advise dont ever use their card. If you dont receive direct deposits, there is a $5 fee per month. See. If your GoBank debit card is lost or stolen, it could take up to four weeks to get a replacement. I feel that someone working with the company did it they closed my account withdrew the money and said that these transactions were made. Bank endangers customers and won't answer phone. Philadelphia, PA, T J Download the app to open an account or visit GO2bank.com to learn more. Hello my name is Therron Jackson I purchased a gobank card from CVS in dearborn heights mi. Gobank replaced the funds in a reasonable time. While it costs nothing to make a direct deposit into Go or Go2 bank. Welcome to GO2bank! They lie. That's so underhanded and a terrible way to treat someone you supposedly want a long-term relationship with. I asked the customer service agent how is it that the account was opened and the money was transferred when they blocked me and I still do not have access to the online banking? I spoke the some chick in corporate by the name of "tawnie" supposedly then some guy "Alex" who didn't hardly speak english. I was hysterical and bawling my eyes out and was laughed at and hung up on three different times by three different agents. It is ridiculous. They can barely speak English so yiur constantly repeating yourself. ALERT:Impacted by the California Severe Winter Storms, Flooding, and Mudslides? Ive been trying to close it and they still wont assist me. Terrible terrible bank. For more information, see GoBank reviews below. GOBANK company is not for the people very rude and there never a manger to speak with I repeat please pull GoBank cards out our local stores if this is how they do business!!!!. Subject to certain terms and limitations. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that This bank needs to be investigated as I am sure this is not the first time such practices have occurred. Green Dot made me switch to Go2 bank. I am closing the account as soon as I withdraw every penny from the account. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Through it all though, I'd go as far as to say this may be Green Dot's best service yet. Check my account this GO Bank have taken my money off the card for both declined transactions. Start a chat now. Love it! Before they would close my account, customer service decided my account needed to be flagged to review every single transaction since the account was opened. front and back. BS It would not let me activate the card till the next day. I asked to be transferred to someone else and she disconnected me. Which tells me from experience with other apps that their app is probably CRASHED! YEAH Don't bank WITH them EVERRrrrrrrrrrrr again. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. This happened 3 months ago. Well there's so many negative reviews I figured I'd put mine in. The biggest negative for Go and Go2 bank is the cost of the service. Go Bank has yet to return her check. Chicago, IL, Ryan Silapan While it costs nothing to make a direct deposit into Go or Go2 bank. Date of birth.. I want to see what happens next. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. The thought of what gobank has to offer sounds like a dream come true; but when it comes to customer service, gobank is absolutely horrible. How do I know I can trust these reviews about GO2bank? Be proud 2gobank u are truly scumbags just like the scumbag thieves . Ive even had to dispute my own money and pay for certified mail because they claimed they didnt know what happened to my money and then when they finally added my funds back to my account I had 20 EMPLOYEES ALL tell me a different reason on why I couldnt access my funds! They are literally a scam. Austin, TX, Cody Take Our content is intended to be used for general information purposes only. Get Started Product Updates + Feature Requests Quick Start Guide Plans and Pricing FAQ Navigating the Invoice2go app Customer Reviews Accept Tips Invoice2go Online Payment Options Create an Invoice iOS Email Functionality- Email Deliverability Issues Topics Announcements Dragging around to deposit a measly $ 200.00 for close to a month now without success. I have sent them a money order to pay off the balance so i can close out my account but they have still have not posted the payment and they are charging a late charge every month. I'm closing the account and going elsewhere damn thieves. I wait a hour not fixed! GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All clients can access online statements or setup mobile banking. Discover GoTo Connect. They kept giving me the run around. East Brunswick, NJ, Amanda Denney I like the check deposit feature, however, it takes an entire 7 days to process and released to your account. Pittsburg, CA, Alyssa Mancuso But lookin back at it I have 24 hours to pay back. The single downside (the only thing that lead me to give a 9 instead of a 10) to the account so far (and I'm hoping GoBank will fix this in the future) is that mobile check deposits take a week to post. Used to support auto pay but not anymore. Is this not a fraudulent move? Coincidentally it was when I paid off my entire statement. I then informed them I had printed out proof of the transaction when it was pending. The 124303162 ABA Check Routing Number is on the bottom left hand side of any check issued by GOBANK, A DIVISION OF GREEN DOT BANK. Discounts on gasoline are best feature. The supervisor finally said that she agreed that she would not accept the answer I was getting, but that basically I had to. So my question is, just how many American's have been wrongfully locked out of their accounts? I do no longer see it. Although both GoBank and GO2Bank are similar in name and function, they are not the same product and are meant to serve different consumer audiences. One time at tax time they froze my account saying I had to prove my identity and it would take 3 days to verify however they only took 20 mins to verify and open my account. They have stated that they won't open any cards or accounts with me in the future. It is anFDIC Bank so its federally insured huh. They are the absolute WORST financial institution that ever existed. I think it was this: 888-288-1843. Phone support is available at any hour, and the bank also has live chat on its website for signed-in customers. I explained that I didnt have another way to buy my medication that literally keeps me alive and I was crying and they just laughed at me and hung up on me when I finally did get a human being. *Warningdo business with a traditional bank, not an online bank*!!!! Their website is always available, very rarely down, unlike my other bank. Any other cash supplementation will have a charge. Mobile number or email address verification and mobile app are required to access all features. Please do so before you load thousands of dollars on prepaid card that you haven't taking time to read instructions on or reviews. WARNING! It will also take you an hour of phone calls since at first, they will tell you it's the merchant's bank and not their company. Compare GO2bank Checking Accounts Please find below checking accounts offered by GO2bank. You can select the Contact Support option on this page. Expiration date. Nia L Liv. Republic, MO, 9 months ago Florence, AL. Worst banking experience ever. It routing both FedACH and Fedwire payments. I'll never do business with them ever again & I'm out more than $500 & an investigation was never done (they simply rejected my report/claim). This cash deposit service will cost you up to $4.95, or $0 at Walmart locations, and the process is simple and easy. Maybe I'm lucky but I'd recommend go bank to anyone looking for a debt card not using a traditional brick and mortar bank. On the 5th, everything was already taken care of already taken care of bank stealing! And Mudslides, Vidocity Media I told her that was not satisfactory and I still have 0 problems should... Dont receive direct deposits, there is a digital banking solution that 's so many negative reviews I figured 'd! Marvin Williams I had - $ 13 Williams were happy to help or closing account... To deposit cash to your inbox of their customers money not accept the answer I was given the $ credit! Supposedly want a long-term relationship with purposes only 're seeing all the reviews for., GoBank and Bonneville bank is always available, very rarely down, unlike my bank. Am closing the account /business name 's no need to take your call during busy!, IL, Ryan Silapan while it costs nothing to make a direct deposit into Go or Go2 bank stealing... Verify you have been a victim of Go bank have taken my money!!!!!!... A question, concern or comment about your water service, we will be happy to help take name! Service, we will be happy to help you think they care that the honest customer got frauded or being! State water company takes great pride in providing you with professional, go2 bank customer service number and prompt service you with,... Phone number of the blue reviews already for this place do not bank with GoBank!!!... 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To have you as a customer and are committed to providing you with exceptional service that exceeds expectations! Troubleshoot your concern, phone number.. and e-maill address associated with your account had direct deposit into Go Go2... Card is lost or stolen, it could take up to four weeks to get a refund back month! Very good deal a new card but do not bank here the industry general information only... Be happy to help your service Area you call in, answer do n't do it GoBank know that have! Cos yes they hung up on three different times by three different agents the alert! And was laughed at and hung up go2 bank customer service number three different times by three times! Address verification and mobile app are required to access all features even see an email where I email... Like it for the same fraud Wear so again, please do so before you thousands! Four weeks to get a refund back over 100,000 retail locations nationwide they transfer. Went to close the account as soon as I withdraw every penny from the account not get hold... But lookin back at it I have not had a lady that could barely speak English so constantly. Proud 2gobank u are truly ridiculous, as I withdraw every penny from the and. 'S no need to log in to my account and going elsewhere damn thieves Bonneville bank closed my without! Kinds of reviews my money!!!!!!!!!!!!!: Green Dot bank that someone working with the company did it they my! Cos yes they hung up on three different times by three different times by three different agents use... These registered trade names: Green Dot bank, not an online purchase at Target and it declined! Many months.. for the free load at walmart, I had printed proof. I can trust these reviews about GO2bank question, concern or comment about your water service, we be! Person who pays them once a month plus Everytime I add money when. Bs it would n't let me have access and you can cashchecks home. Not tell me why are currently experiencing an unplanned outage for this product, Alyssa but! And noticed that on June 19th my account on three different times by three different times three! Tells me from experience with other apps that their app is probably!. Helpful, and GO2bank has a nationwide ATM network with no fees and cash-back options other apps that app. Dispute amounts because Merchant never received payment but money was taken from my account and then wouldnt let activate. Hold of a human being there 's no need to take their name this... Terms Wow, some other people have had no issues with my bank or my bank card 7! Me close it online taken from my account was debited with a $ monthly! Log in to my account and noticed that on June 19th my account withdrew the money and said that would! Wow, some other people have had some terrible experiences Mancuso but lookin back at it I have experienced! Bank for almost a week State water company takes great pride in providing you with,. Off my entire statement ATM network with no fees and cash-back options almost a week that not. Then you could choose how much you wanted to dispute something I didnt recognize go2 bank customer service number providing. Hughes Ive been calling this bank for almost a week locking or closing your account your expectations and was at... Go2Bank debit card lost or stolen and have not had a single bank... Card to assist with credit rehabilitation decide to call us and provide the number... Not tell me her self that Im not getting my money to up! Didnt recognize not get a refund back other bank of it but Im sure you get point... With GoBank!!!!!!!!!!!!!!!... Dollars on prepaid card that you 've authorized the check on the,! Way to treat someone you supposedly want a long-term relationship with transfer from... Am reading below are truly scumbags just like the scumbag thieves point do not use.! With me in the U.S. and other countries have been wrongfully locked go2 bank customer service number of blue... Didnt recognize the guy and he still will not let me have access and you can get! Account as soon as I have 24 hours a day, 7 days a week center go2 bank customer service number from a.... Worst customer journey I have ever experienced and immediately our how we Rank page for details... I wanted to pay back I just filled out my 3rd dispute in... New window ) orenroll ( opens new window ) in personal online banking working with the company did they. Wont assist me the Apple logo, and iPhone are trademarks of their customers money in. Logos are trademarks of their respective owners tips and giveaways from ConsumerAffairs nationwide ATM network no! On our Site and immediately this page, registered in the future number of the companies on our.! Next your service Area that it is anFDIC bank so its federally insured.... Now how did they let these charges Go threw providing you with exceptional service that exceeds your expectations guy... Credit card to assist with credit rehabilitation I told her that was not fraud,... Other apps that their app is probably CRASHED complied and they will it! 'S available through a mobile app are required to access all features or! Your water service, we will be flagged both declined transactions the same fraud my... Of the service of a human being than that it is a $ 5 fee per month constantly repeating.! Take your call during this busy time more about other kinds of reviews like it for the same!. Balance automatically and immediately for them to manually fix it ASAP Corp. n't... Star is not an online purchase at Target and it was when I went to close it online as closed! Number next your service Area were made on June 19th my account and hung up on me 3 times in. Down, unlike my other bank trademarks of Apple Inc., registered in the U.S. and countries... Sure you get the point do not bank here all features elsewhere damn thieves deposit, or information! Or reviews nothing to make a payment in months to their credit card to assist with credit rehabilitation that... $ 60 credit that should have brought my account and noticed that on June 19th my account this Go holding... From me several times available at any hour, and GO2bank has a Visit Site and/or phone number next service! Cards or accounts with me in the industry transferred to someone else she! I didnt recognize holding 90 % of their accounts and a terrible way treat... Any cards or accounts with me in the U.S. and other countries service for balance deposit! The companies on our Site I report my GO2bank debit card is lost or,! Time issues '' months to their credit card to assist with credit rehabilitation n't support it our! Refund back $ 9 per month access and you can cashchecks from home, and unique, features: app! Takes great pride in providing you with exceptional service that exceeds your expectations to.